HAM-hardware model resource category

[Ashwin27]

Hello,

how do we create new resource category? resource category are required for Normalization, there are some model which were not linked to resource category, we need to link this to existing resource category or create new one.

[Akash4]

Hi Ashwin,

Once verify if you have access by typing resource category table name and dot do (like incident.do). This will inform if you have any restrictions in place for the HAM Plugin. You can create records (categories) if you got the form view and can submit. Else, add this role to your profile "ham_admin" or "model_manager" and try again.

I would also suggest to make sure of the Class while creating these records (cross verify with CMDB team for integrity)