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Import Comments and Work Notes

I am migrating Incidents from a different ticketing system into Service now.   As part of this migration, I have an excel file full of comments and work notes that need to be added to the migrated Incidents.   Some of the questions that I can't find ...

wipeout630 by Mega Expert
  • 6175 Views
  • 6 replies
  • 0 helpfuls

Resolved! OnDemand course content is not showing

Hi all,I am writing to request assistance with accessing the "Flow Designer: Error Handling (Achievement)" course. Unfortunately, when I attempt to access the content, it is not displaying. I have tried opening the course on multiple browsers and hav...

shubh_am by Tera Contributor
  • 2187 Views
  • 4 replies
  • 2 helpfuls

Resolved! What is the learning path for CIS - ITSM?

Hi,   I have a CSA certification (London) and now I am planning to take CIS - ITSM and was checking the learning path on partner portal which states : SNOW Fundamentals --> SIm fundamental --> ServiceNow Platform fundamental--> ITSM Fundamental --> I...

nav sid by Tera Contributor
  • 3633 Views
  • 5 replies
  • 0 helpfuls

Course Cannot Be Accessed

Requesting assistance regarding the issue that I encountered, I'm trying to finish the Expert path as a ServiceNow Administrator, but when I tried to open Flow Designer: Error Handling course under Expert Path it is blank, I tried to clear the cache,...

1. Expert Path Course Name.png 2. When Opening The Course.png 3. Same Name Course.png
ervinpaul by Tera Contributor
  • 1385 Views
  • 3 replies
  • 0 helpfuls

Resolved! Where to start learn ServiceNow?

Hi All,   I have a background of coding and have for a couple of years been working within the ITSM area. I am now intrestered in learning ServiceNow - following the Developer or Administrator path.   I registered at and got my PDI up at https://deve...

PeterOks by Tera Contributor
  • 13571 Views
  • 10 replies
  • 8 helpfuls

Unable to register for CAD Exam

I am getting : Candidate is not associated with voucher. Your Now Learning and Webassessor accounts must need mapped correctly in Now Learning. If you need help linking accounts submit a case to ServiceNow. When I go to register my exam, my webassess...

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Nikhil C by Tera Contributor
  • 1476 Views
  • 7 replies
  • 0 helpfuls