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Hi , I am unable to view my vouchers after completing the course.

SaiSushmaJ
Giga Contributor

‎03-30-2026 03:38 AM

 
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Dr Atul G- LNG
Tera Patron

‎03-31-2026 02:27 AM

Hi @SaiSushmaJ 

Based on the new exam vendor, the voucher concept is no longer valid. This means that after completing the training, you need to book the exam directly and make the payment at that time. If you are working with a partner, as you mentioned vouchers, I assume you were expecting one—but vouchers are no longer available since this concept has been discontinued. Please follow the provided link to book your exam.

 

https://learning.servicenow.com/lxp/en/credentials/registering-for-your-exam-in-servicenow-universit...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Tanushree Maiti
Kilo Patron

‎03-31-2026 06:20 AM

As of late 2025, ServiceNow has replaced the Webassessor platform with  Pearson Vue and removed the traditional voucher system, rendering old or unused vouchers invalid.

 

Exam registration is now handled directly through Now Learning/Servicenow University, where you have to pay $300 + taxes, with exam eligibility valid for 90 days after completing training.

 

Refer :Registering for a Pearson VUE exam 

 Exams with Pearson VUE FAQs 

 

Screenshot 2026-03-31 184223.jpg

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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