How do I mark an answer as correct or helpful? - ServiceNow Community

alexnsweet
Kilo Explorer

How do I mark an answer as correct or helpful?
I am trying to complete some user missions and this is a requirement.

I'm not sure how to do this.

Can anyone provide a screenshot? thank you!

1 ACCEPTED SOLUTION

Mike Allen
Mega Sage

You have to pose a question.   In the replies, there are two choices, a button for helpful and a button for correct.   Click the appropriate one.


View solution in original post

7 REPLIES 7

Mike Allen
Mega Sage

You have to pose a question.   In the replies, there are two choices, a button for helpful and a button for correct.   Click the appropriate one.


sdfsaf.pngThank you very much Mike! I realized that I had to do it from the original thread and not from my notification inbox


I would like to add one more point : Many time it happens with me and lot of other community contributers that when they correctly answer the question the person who asked that question completely deletes it from community which is very wrong.

Mike Allen
Mega Sage

That's what we're here for.   Welcome to the Community!