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‎04-09-2015 12:02 PM
How do I mark an answer as correct or helpful?
I am trying to complete some user missions and this is a requirement.
I'm not sure how to do this.
Can anyone provide a screenshot? thank you!
Solved! Go to Solution.
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‎04-09-2015 12:05 PM
You have to pose a question. In the replies, there are two choices, a button for helpful and a button for correct. Click the appropriate one.
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‎04-09-2015 12:13 PM
Thank you. I just registered about 10 minutes ago and I'm not sure why everything is 0+ points on the missions either. any suggestions on where I should go from here to gain "points"?
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‎04-09-2015 12:30 PM
They made a change recently that weighted answering questions, getting likes and getting helpful answers as more points. Here is the breakdown:
https://community.servicenow.com/docs/DOC-2223
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‎04-08-2025 02:29 AM
Hii Team,
I would like to add one more point : Many time it happens with me and lot of other community contributers that when they correctly answer the question the person who asked that question completely deletes it from community which is very wrong.
Regards,
Deepak