How do I mark an answer as correct or helpful? - ServiceNow Community

alexnsweet
Kilo Explorer

How do I mark an answer as correct or helpful?
I am trying to complete some user missions and this is a requirement.

I'm not sure how to do this.

Can anyone provide a screenshot? thank you!

1 ACCEPTED SOLUTION

Mike Allen
Mega Sage

You have to pose a question.   In the replies, there are two choices, a button for helpful and a button for correct.   Click the appropriate one.


View solution in original post

7 REPLIES 7

Thank you. I just registered about 10 minutes ago and I'm not sure why everything is 0+ points on the missions either. any suggestions on where I should go from here to gain "points"?


They made a change recently that weighted answering questions, getting likes and getting helpful answers as more points.   Here is the breakdown:



https://community.servicenow.com/docs/DOC-2223


DeepakC15
Tera Contributor

Hii Team,

I would like to add one more point : Many time it happens with me and lot of other community contributers that when they correctly answer the question the person who asked that question completely deletes it from community which is very wrong.

Regards,

Deepak