How to bring checkbox field from user table to incident table

phr
Tera Contributor

Hi All,

 

I have a requirement to bring the VIP checkbox field from the user table to the incident table.

How to achieve this?

phr_0-1713871368417.png

 

 

 

 

2 REPLIES 2

MattiasJonsson
ServiceNow Employee
ServiceNow Employee

Do you have to set/unset the checkbox on [incident] or do you just want to show the status that the user is VIP?
OOB that is already solved.

MattiasJonsson_0-1713871654374.png

This is achieved with a Field Style.

MattiasJonsson_1-1713871730848.png

 

 

If helpful or correct, please state so!

Hi Mattias

 

I wanted to show the VIP flag next to the impacted user field in the incident table ,  as the reference picture. How can we achieve this.

phr_0-1713892432887.png

 

 

 

 

 

Thank you.