How to claim my completion badge? The learning path shows completed but I didn't receive anything

[Marcos Junior]

I completed my ServiceNow Fundamentals On Demand learning path on August 16, but I didn't receive any badge or the CSA voucher eligibility.

I've created a user case CS0231882 which is still in the new state and I got no updates until this moment.

Does anyone here know how long it takes to someone work on the user cases? Also, do you have any tip to unlock this badge? 🙂

[Yousaf · Accepted solution]

Hi Marcos,

I think you will have to wait. There is no specific response time it depends on volume of cases. servicenow will contact you back.

I remember someone mentioned adding comments to your case which kind of helps getting help sooner. Please try that.

Mark Correct and Helpful if it helps.

[MattaparthiUsha]

Hi sir good afternoon...  Sir I have completed my ServiceNow administration fundamentals on Demand course but I haven't received my course badge sir and this issue was stopping me to claim the CSA voucher sir ... Could you please sort out my issue sir ... I will be very very very thankful to you please sir 

[TarunsaiV]

hi i am facing the same issue did you received your badge?

[MattaparthiUsha]

Sir I am also facing the same issue sir .... Did you got the Badge or any help sir please help me sir .... I have been struggling from many days and I don't know how to sort out this or whom to approach sir .... Please help me sir I would be very thankful sir please 🙏🏻