How to start practice of SPM in PDI?

prasanna_da · 3 weeks ago

Hi SnowExperts,

Iam starting my journey with SPM module in servicenow, I want to start the practice of the demo stories so how can i start?

which version of servicenow is recommended? Zurich,Y,X???
what all pluging do i need to install, my work is around resource management, finance management
which all channels i can refers, as beginners to pro advance level of training?

I have few tasks as mentioned below to try and implement on PDI

...........

1.1 Capacity Planning

"Can we handle 23 new hotel deployments next quarter?"

Real-time capacity visibility and scenario modeling

1.2 Time Tracking & Activity Analysis

"Roger spent 14h supporting deployment of Blink app last month”

Real-time activity tracking and time allocation visibility

1.3 Resource Allocation

"Assign Pramod (PMS expert, 60% capacity) or Manoj (Oracle specialist, 120% capacity)?"

Skill-based workload optimization with capacity tracking

1.4 Demand Management & Initiative Prioritization

"4 product teams requesting field resources - how do we prioritize?"

Demand management with clear prioritization framework

......

@bhuvan @ankurbawiskar @DrAtul

Thanks in advance.

#keepCommunityAlive

GlideFather · 3 weeks ago

Hi @prasanna_da,

not being nominated but hope that's fine to answer it anyways...

Go to your PDI:

- request here if not already having one: https://developer.servicenow.com/dev.do#!/manage-instance

- navigate to "plugins"

And install the SPM plugins - fundamentals and/or premium.

Also if you want to learn more you can take any of the leanring classes at the University:

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