How to start practice of SPM in PDI?

prasanna_da
Tera Expert

Hi SnowExperts,

Iam starting my journey with SPM module in servicenow, I want to start the practice of the demo stories so how can i start?

which version of servicenow is recommended? Zurich,Y,X???
what all pluging do i need to install, my work is around resource management, finance management
which all channels i can refers, as beginners to pro  advance level of training?

I have  few tasks as mentioned below to try and implement on PDI

...........
1.1 Capacity Planning
 
"Can we handle 23 new hotel deployments next quarter?"
 
Real-time capacity visibility and scenario modeling
 
 
1.2 Time Tracking & Activity Analysis
 
"Roger spent 14h supporting deployment of Blink app last month”
 
Real-time activity tracking and time allocation visibility
 
 
1.3 Resource Allocation
 
"Assign Pramod (PMS expert, 60% capacity) or Manoj (Oracle specialist, 120% capacity)?"
 
Skill-based workload optimization with capacity tracking
 
 
1.4 Demand Management & Initiative Prioritization
 
"4 product teams requesting field resources - how do we prioritize?"
 
Demand management with clear prioritization framework
......




@bhuvan @ankurbawiskar @DrAtul


Thanks in advance.

#keepCommunityAlive

1 REPLY 1

GlideFather
Tera Patron

Hi @prasanna_da,

 

not being nominated but hope that's fine to answer it anyways...

 

Go to your PDI:

- request here if not already having one: https://developer.servicenow.com/dev.do#!/manage-instance 

- navigate to "plugins"

GlideFather_0-1761737159928.png

 

And install the SPM plugins - fundamentals and/or premium.

 

Also if you want to learn more you can take any of the leanring classes at the University:

 

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