I got CIS-ITSM Exam Voucher during Washington Release. Can I use it for Xanadu release as well?

[as00929632]

I have completed the CIS-ITSM certification course last year (Sep 2024) and got the voucher. At that time, ServiceNow version was "Washington".

Today, I booked my certification exam for next month(Sep 2025). My question is that , currently ServiceNow release is Xanadu. How should I prepare for the exam. Questions will be till "Washington" release only as I have completed the course for Washington Release or it will also contain the questions related to Xanadu release.

Please guide.

[Bhuvan]

@as00929632 

All the certification exams taken after July 23, 2025 are based on Yokohama release 

https://www.servicenow.com/community/training-and-certifications/xanadu-gt-yokohama-webassessor-blac...

Go through Yokohama release notes specific to CIS-ITSM modules and you can easily pass the exam.

https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-it-service-ma...

As you can see from blueprint, if you focus on Incident Management, Problem Management, Change Management and Request Management, it would cover 90% score and you can clear the exam easily.

All the best for your exam !

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[RaghavSh]

The exam will be on yokohama release.

The vouchers are valid for 1 year.

The exam questions will be based on the date of exam , for example now the questions will be from Yokohama release.

 Surely, there will be questions from latest release as well so prepare accordingly.