
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-11-2024 07:06 PM
In the lab 5.2 it says in step 13 that I should see a "Try It" button in the top bar. But it does not appear.
As I cant progress without making the Catalogue Item active I need some help.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-12-2024 08:28 PM
Hello @Chris S NZ
Please refer below support article for the draft issuehttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122801
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-11-2024 09:37 PM
HI @Chris S NZ ,
Can you share the screenshot of what did you configure on your catalog item.
Make sure once you make the catalog item active, you need to save the form.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-11-2024 09:41 PM
Hi @Chris S NZ ,
can you share the screenshot of your screen where the "Try It" button is missing?
you would've clicked on the "Edit in Catalog Builder" with button if you did you'll find "Cancel checkout" button click on it
2. you might be in a different application scope. change it the application scope to catalogs application scope you will find the try it button
If you find this help please mark this as helpful and correct!
Regards,
Chaitanya
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-12-2024 08:28 PM
Hello @Chris S NZ
Please refer below support article for the draft issuehttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1122801
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-15-2024 11:18 AM
Thank you that seems to have done it.
I went back into Catalogue builder and resubmitted again and then made active and it seems to have published it.
Brilliant help