images are broken or not migrated during clone
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05-31-2014 03:55 AM

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06-01-2014 10:02 PM
I would suggest you raise this to HI Support until you get an answer here.
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10-07-2014 12:14 PM
Take a look at what we have developed at Perspectium. ServiceNow admin's can use Replicator for ServiceNow to replicate and synchronize your production data with other ServiceNow instances. We can help you reduce the frequency and eliminate the need to clone.
www.perspectium.com
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06-06-2024 01:44 AM
Hi @nireesha1
I would suggest giving a check to the clone record(clone_instance)
and check if "Exclude Large Attachment Data" option is checked, uncheck that if it is checked.
Also, what you can do is check if preserve is set for that table.
I think for your case there is no preserve for db_image table. Hence, the db_image record and attachments related to this records are not cloned to the target instance.
DO LET ME KNOW IF THAT WORKS FOR YOU.
FEEL FREE TO MARK IT AS CORRECT.
~Anuj