Implementation On Demand Course - Job Queue issue
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07-26-2024 03:44 AM
Good morning.
I am working through the implementation On Demand Course. There are two spots where the system is replying that a job was submitted or queued and never appears to complete.
1. NPI Story 2 - Configure List and Form Layout
- task - Did you configure eight choice values on the HHD Table's State field?
2. SNPI Story 3 - Configure Groups for HHD Users
- task - Did you correctly add the HHD Users group with ITIL User as a member?
Both appear to be straight forward tasks, but they never seem to complete?
Any suggestions?
Thank you!

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07-26-2024 03:48 AM
@JLeslie You can raise a Now Learning case if the task is not getting completed despite following all the steps.
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05-02-2025 02:49 AM
Hi JLeslie,
Did you get a response when you created the case, and what was the resolution as I am having same issue with validating SNPI Story 2 - Configure List and Form Layout.
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07-09-2025 12:59 PM
I found I had to manually create "new" choices.
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yesterday
Hi Tiffany
I tried but it is not working for me still stuck at the same task.