INstance lab does not terminate

[User687957]

Dear all,

I am learning the AI developper Path on demand course where I am using at different steps lab instance request.
What is happening is that event my previous lab instance is not available any more, it is mark as running and I am not able to terminate it in any way

By clicking the terminate instance link, the message "terminating instance" gets displayed but the instance cannot terminate. It is in this state since days

If I switch to previous course "Create a Flow" and click on terminate instance nothing happen either.

Any idea what to do  ?

Note : I have try in incognito mode same behaviour

Regards

[Dr Atul G- LNG]

Hi @User687957 

It would be better to log a new learning case for this under Help Centre.

[Sneha KH]

Hello @User687957 ,
Terminate your instance and try refreshing it. Even then its not solved, log a case for this in University.

[User687957]

I have try many time to terminate and refresh, it stays teh same for days now

[Sneha KH]

Better to log a case in University. The team will help you.