Lists and Filters​ Task

[RomandaS]

I am having issues with task and filler tasks. Task will not validate, i got though the instruction and completed the step but it says failed can you offer some assistance please. 

Task Description: View a list of incidents and personalize the list, as well as update some fields using the List Editor.

Task Instructions:

1.	Navigate to the All menu and select Incident > All.
2.	Select Show/hide filter (funnel) icon.
3.	4.	Select Run.
	5.	Select the Priority column to sort the list so that 1-Critical incidents appear first in the list.
Select the Personalize List (gear) icon to remove the "Opened" and "Updated by" columns.		Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes.  (10 rows will be updated.)
8.	Locate INC0000055 and set the Category to Software.

[CN-L · Accepted solution]

Hi @RomandaS,

Have you had any luck with this?

I've just run through this task on the Welcome to ServiceNow (Zurich) to confirm that it does work as expected, and I carried on from directly from Task 1: Next Experience, Navigation, and Access Task.

Looking at the screenshot you have attached, the filter conditions do not appear to have been applied (steps 2-4) - the validation is only successful for an exact match to the steps outlined... nothing more, nothing less.

Here's my final result which validated successfully: