Instance Related

ShikhaG · ‎07-24-2025

hi,

I am preparing for CSA exam, and I want to have the student instance settings activated in my PDI, any idea how do we do the same? I joined the in class session and my inking is active however the instance is not, I need the same to practice.

Please Revert ASAP

Dr Atul G- LNG · ‎07-25-2025

Hi @ShikhaG

The lab instance you receive during training can't be replicated 100% in a Personal Developer Instance (PDI). This means some plugins might be missing or unavailable.

Also, regarding your message—'my linking is active, however the instance is not'—could you please clarify what you mean? If you're saying your PDI is linked but inactive, you may need to reactivate it to continue practicing.

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View solution in original post

Nikhil Bajaj9 · ‎07-25-2025

Hi @ShikhaG ,

Now learning is providing Lab instance which they are setting specifically for leanring purpose- which cant be replicated 100% on PDI. Even if you will replicate somehow tasks can't be validated on PDI as they are validated on lab instances. In short Lab instances are different and PDI is different, don't mix or confuse between these two.

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Nikhil Bajaj

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View solution in original post

ShikhaG · ‎07-27-2025

Is there any way we can have the lab instance again? Please revert.

Nikhil Bajaj9 · ‎07-27-2025

Hi @ShikhaG ,

Check your Training again- i think you can get upto 8 lab instances. You can also review your completed training.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
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Nikhil Bajaj

Dr Atul G- LNG · ‎07-27-2025

Hi @ShikhaG

I think yes, you can go back to the training again and see if you're getting the option to request an instance. If you do, you can request it and complete the lab again

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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AndersBGS · ‎07-26-2025

Hi @ShikhaG ,

We are talking about two different things. 1 is the training instance provided for the explicit CSA training. another is a PDI installation which is baseline OOTB. To have your PDI setup the same way as the specific training instance, you need to setup it up yourself.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
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