Issue accessing ServiceNow University

anukanaki
Tera Contributor

2 hours ago - last edited 2 hours ago

Hi All,


Can anyone help me on the issue I've been facing.

Upon logging in nowlearning site using my personal ID, I'm not able to access the Now Learning and it keeps looping on the SSO.

https://learning.servicenow.com/now/lxp/home?auth_failed=true&id=lxp_landing_home.

 

I tried this below but no help

  1. A different browser
  2. Private/incognito mode
  3. Clearing your browser cache

 

@Jim Poisson  

@Dr Atul G- LNG  

my id =- asrawoor@gmail.com

I am not able to take up delta exams due to this please help me here.

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2 REPLIES 2

Tanushree Maiti
Kilo Patron

2 hours ago

Hi @anukanaki 

 

1. Try this alternative path :

Log in via developer.servicenow.com first, then navigate to Now Learning.

 Note: If prompted for authentication, try appending /side_door.do to the login URL to force a manual credential check.

 

2. Drop a mail to web_support@servicenow.com

 

Tagging  Jim Poisson

                 @Steph Morillo 

for helping you.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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