ITSM Implementer courses

omgbbq
Tera Contributor

Hi there,

 

So I have completed the ITSM fundamentals instructor led course 2 years ago.

Now there are available on Demand courses which are at the fraction of the price of instructor led courses ($500 vs $2400)

Just wondering if the ServiceNow Platform Implementation course, can it be on demand, or does it have to be Instructor Led? There is a on Demand course, but in this learning path there isn't a On Demand course option

https://nowlearning.servicenow.com/lxp?achievement_id=6c8e1d77dbc27f40de3cdb85ca961970&id=amap_detail&summary_id=79d64e311bfcf01002ed2f89bd4bcb51

 

Just to confirm, if I take on demand course, it will still count as a prerequisite for the exam?

find_real_file.png

 

4 REPLIES 4

MPP22
Mega Guru

@omgbbq your question bit confusing for me. However based on your question title am assuming you are looking for path to become ITSM Implementation specialist courses.

Below are few path and courses which are On-demand and help someone who wish to attempt CIS-ITSM exam

Path:

https://nowlearning.servicenow.com/lxp?id=amap_detail&achievement_id=6c8e1d77dbc27f40de3cdb85ca961970

 

IT Service Management (ITSM) Implementation On Demand (Rome) (After finishing this course you are allowed to redeem the code or purchase for CIS-ITSM exam)
https://nowlearning.service-now.com/lxp?id=learning_course_prev&course_id=5ea0f4f0db8ac55072b7826305961930

Feel free to ask if you have any further doubts on this.

omgbbq
Tera Contributor

@Manisha P Hi there, in the ITSM implementer, Course: ServiceNow Platform Implementation listed does not indicate whether it's instructor led or of on demand is acceptable. If you look at my screenshot and the link, it's only instructor led on the chart. Yet the On Demand course exists.

 

Can you clarify if the course below counts?

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=4b0ce5841b69c590457f54e56b4bcbca

 

Will this On Demand course count as part of the CIS-ITSM mandatory courses? I see no reason why it shouldn't if I'm doing On Demand, but it's just not listed under 

Mandatory Prerequisites
ServiceNow Fundamentals
ServiceNow Get Started with Now Create
ServiceNow Platform Implementation
IT Service Management (ITSM) Fundamentals

 

@omgbbq The pre-requisites courses (you already listed) mentioned help to prepare someone for the final certification/exam with excellent knowledge so that can easily clear this exam (since questions are tricky and sometimes scenario/use cases based) and implement the platform with expertise.

The "ServiceNow Platform Implementation On Demand (San Diego)" is one of the course, free for partners, refer screenshot below. This course completion will help to understand the platform concepts, implementation and it will not count to get voucher code etc for CIS-ITSM exam.

find_real_file.png

To get/redeem voucher codes etc for CIS-ITSM the below course is important to complete 100%.

IT Service Management (ITSM) Implementation On Demand (Rome)

Hope this clarifies your main query 🙂

Community Alums
Not applicable

Hi @omgbbq ,

On- Demand Courses are Accepted and counted as part of the Pre-Requisites.

I have done it myself.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep