Which Now Learning Course Provides Best Walk-Up Experience Training

MGanon · ‎08-30-2022

Which Now Learning Course Provides Best Walk-Up Experience Training?

Yousaf · ‎08-31-2022

its Customer Service Management (CSM) Fundamentals On Demand

I think yes it only touches the topic but don't have much details. I am not sure if you will find specificaly something on walk up experience. Maybe you can try youtube if you can find good videos

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Aman Kumar S · ‎08-30-2022

Follow below link:

Welcome to ServiceNow! Start your new career for FREE

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

Best Regards
Aman Kumar

Yousaf · ‎08-30-2022

Hi MGanon,

Please refer its a nice video on walk-up experience and best practices.

ITSM Office Hour - 36 Walk Up Experience: Overview & Best Practices

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MGanon · ‎08-31-2022

Thank you for the link but I am looking for Now Learning training to better understand how to configure the Walk-Up experience with and without CSM.

Yousaf · ‎08-31-2022

I don't know if there is specific traning course for walkup experience

Probably this course will cover

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=5d2472311b4a78d01c718666624...

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