K18 - Orchestration - May 6-7 - Paul Blair

[Hissam Kaleel]

Course: Orchestration
Dates: May 6 & 7
Rooms: Delfino 4005/4006
Primary Instructor: Paul Blair

This forum is for the Knowledge18 Pre-Conference Training of Orchestration.

Communicate with your classmates and ask questions to our staff.

[hsafi-thirdera]

Hello

[philnguyen90]

Hey guys!

[philnguyen90]

Hey guys!

[m_ahmedm]

Hey, looking forward to seeing you all.

[samirkurrimbocc]

Hi guys !

[David Pichard]

Hello all, question for the brain trust: I have a mid-server failover cluster with two mid servers. At one point I had to specify a default server. In testing the failover, when I took the default server down all orchestration activities started to fail due to lack of a default server being specified. How do you work around this?

Much thanks,

David

[hsafi-thirdera]

Link to the lab files

https://servicenow.app.box.com/s/r17dct78nepi3300mtphltzeev8n2h38

[Isidro Perez1]

Woah

[Oscar Lopez]

Greetings to all. I'm from Mexico, 9+ years of experience in ServiceNow

[Steven Young]

Steven Young
Greenville Health System
5+ years SN experience.  3+ years as developer/admin

have started with Orchestration a few months ago without training.

[Riikka N_ppi]

Hi everybody,
I´m from Finland. I have 6 years experience with on-premise domain separated ServiceNow as admin, developer etc. 
Just now implementing Orchestration.

[hsafi-thirdera]

HI David,

not sure if you have been answered yet , but check the following URL and see if it answers your quest.

if not, i can get more information for you

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/product/mid-server/reference/mid...

[hsafi-thirdera]

Please click here for the LAB files

[Isidro Perez1]

is this a trojan?

[hsafi-thirdera]

nope 🙂
it looks like it though ...

[Alan Norris]

Good Morning Everyone.

Looking forward to a great second day?

[Oscar Lopez]

Hi #Snow do you know any AD available online to test Orchestration with? Something free to play with...

[jchooi]

Hope someone out there can help. The password reset functionality uses sAMAccountname to query AD to reset the password. Our customer is set up to use the UserPrinciplName.  Looks like sAMAccountName is hard-coded some where in the password reset functionality. Is there a simple way to change this to use UserPrincipalname beside writing custom code? Thanks all in advance.

[hsafi-thirdera]

Hi Oscar,

try https://jumpcloud.com/

Microsoft does provide a 180 day trial of it's windows server OS.

You can promote the server to a domain controller to run tests.

hope this helps.

[hsafi-thirdera]

Unfortunately there is no simple way to change this.

[Steven Young]

the password reset activity is failing because you have to encrypt the password.

var encr = new GlideEncrypter();
var encrString = encr.encrypt(  YOUR PASSWORD FIELD); //Encrypted password for use in the Set AD Password Activity. workflow.scratchpad.pass = encrString; //Set scratchpad password variable to the encrypted password

now set the password reset activity to  ${workflow.scratchpad.pass}

since you have encrypted your password, it should work and should now allow AD to enable the account

[hsafi-thirdera]

The Optional Lab 'Software Management' file is accessible via the following link

https://servicenow.app.box.com/v/orchstudents