K19 Pre-Con Discovery Fundamentals

[stevekrahn]

Welcome to the ServiceNow Knowledge19 Pre-Conference - Discovery Fundamentals Class!

This is a dedicated Community Article for class communication, collaboration, and fun!!

Dates: May 5 & 6
Rooms: Sands 305 (Level 1)
Primary Instructor:

• Alex Darby - Primary Instructor
• Robert Spencer - Secondary Instructor
• Steve Krahn - TA
• Andrew Bittan - TA
• Greg Tijerina - TA
• Joel Hare - TA

If you did not receive a CIS - Discovery certification exam voucher in your book, add your contact information to the list and you the ServiceNow training team will contact you.

https://docs.google.com/spreadsheets/d/1SAGH5xVTtYsue03gjc7dJHIpt4WhKdwcMtNXjdAeHOg/edit?usp=sharing

CIS - Discovery Exam Specifications blueprint
https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-discovery-blueprint.p...

[shaylorjr]

Jason Shaylor from Corning INC. We will be replacing HPUD with ServiceNow Discovery.

[munwong]

Mun Wong from World Bank Group. Currently working on Discovery and Service Mapping POC/pilot project in our organization.

[Kamran1]

Kamran Haq from Coreio Inc. Looking to become Discovery implementation specialist.

[Christian Tuebi]

Experience/expertise: 10 years+ ServiceNow experience, 8th Knowledge, specialist for custom applications on ServiceNow.
Achievements: European innovation of the year winner at Knowledge15, Swiss ICT award winner
Current Projects: CKW KuSS, large IP-TV mangement application for >1.5m subscribers, custom SLM App, and a few others next to running a company... I have a session on Thursday! See you there 🙂
Interests: Crazy for fly-fishing, scuba diving & good wine 

[Jaskaran Walia]

Jaskaran Walia

Air New Zealand

Role: ServiceNow Senior Developer - Looking after SN Platform for Air NZ.

We are about to embarke upon ITOM Journey and hence Discovery Training! I will be doing Mapping and Event mgmt. training as well in the very near future.

[leslietevlin]

Leslie Tevlin - ServiceNow Admin - City of Minneapolis.  We currently use SCCM (SCCM2007, 2012, 2016)  solely for CI population in SN.  Looking to implement Discovery....in tandem? replacing? SCCM in our environment.  I'm really interested in Software discovery/normalization...,is that part of this training or is that ITAM?

Favorite country:  Saint Martin (the french side)

[Venkatesh_Ramai]

Good Morning, My name is Venkatesh, ServiceNow SysAdmin/Developer from London, United Kingdom. I am looking forward to discover the discovery !! 🙂

[annap]

Anna Phelan from Harvard University. We're looking to take advantage of Discovery for network and IOT devices.

[Robert McDonne1]

Robert McDonnell from Fisher Investments.  We are in the process of implementing ServiceNow.  I am the newly assigned CMDB and Platform owner.  I will be setting up our MID servers next week (hopefully) 🙂

My experience lies in Active Directory, Windows core infrastructure and PowerShell.

My favorite country visited is a toss up between Germany and Czech Republic.

[Steve Kelly]

Steve Kelly, ServiceNow Developer/Admin from American University in Washington DC. We've been using ITSM for a few years now and are now looking into implementing ITOM starting with Discovery. 

[Tiago_C]

Tiago Castanheira working for MAN Truck and Bus as a ServiceNow Developer in Lisbon, Portugal. We'll be doing discovery implementation so I'm looking to build a solid foundation and learn all the best practices.

[Jonathan17]

I am Jonathan Raloff.  This is my fourth Knowledge after a two year break. I have been using ServiceNow in my company for about 5 years.  CommScope is starting a CMDB and will be using Discovery to help find CIs and keep the CI information up to date.  My office is based in Joliet which is near Chicago.  I am the ServiceNow administrator and developer at CommScope.

[Eric147]

Eric Ray from University of North Carolina Greensboro. I'm hoping to gather insights that will assist in a successful implementation of Discovery.

[Chris125]

Chris Gregors, Canadian Pipeline company (yes oil).

Working with discovery across business and ICS networks spanning North America

[Rod Diaz]

Rodrigo Diaz  (Rod) from Santa Barbara CA, designated service now CMDB manager for Sansum Clinic.  I am also a senior systems administrator.  Learning the platform, hope to leave an expert.

[bryceclodfelter]

Bryce Clodfelter Jr - NCSU (Wolfpack!)

ServiceNow Architect and ServicNow group manager

Been in SNow since Aspen/Berlin

Currently implementing Discovery, have done several iterations of tests within our DEV enviro and ramping up to production to grab production space ci's and relationships. 

[Allan McElwee]

Allan McElwee from Teradata.  We are looking to implement Discovery as part of a new ServiceNow implementation. 

[Sridhar Krishn1]

Beginner to ServiceNow but several years of experience in ITSM (BMC Remedy, BMC Discovery).

[djward]

Jason Ward from North Carolina. Looking to learn the Discovery Fundamentals.

[georgeiii]

George Jones III - Gannett - Configuration Management Owner

Novice ServiceNow User - We have discovery installed and using it. 

Want to understand how we can overcome gaps in discovery and how to build relationships with our business apps and services without the Service Mapping module.

Brazil is my favorite country visited.

[joe_clary]

Joe Clary

University of Kentucky

Associate Director of Special Projects

Involved with our ServiceNow implementation since 2012.  Currently preparing to roll out CMDB

Goal for attendance is to learn how to complete discovery on our network equipment.

Favorite country visited Germany.

[Ed Maher]

Ed Maher - Johns Hopkins Applied Physics Lab. Developer for Cloud Management Platform v1.  1 year doing ServiceNow development. Looking to create custom probes/sensors for cloud deployed systems.

[KD8]

Kyle UW Health - Finding out information for a battle royal between Discovery and Science Logic within our organization

[Kyle Wiley]

Kyle Wiley from Georgia.  I work for a ServiceNow Partner called Sovereign Systems and have been with them for just a few months.  Prior to that, I came from the customer side working as an admin/developer for around 4 years in the system.  Trying to gain a better understanding of the ITOM side of the house so looking forward to the class!

[JamesLindsay]

James Lindsay

Murphy USA

Operations Automation

Certified ServiceNow Administrator 1.25 yrs

Reinforce concepts and prepare for production implementation

USA

[rfawcett]

Russell Fawcett - Kansas City Southern - Technical Consultant and Developer
4 Years Service Now Experience
Current Discovery implementations for IT hardware and Locomotive Hardware.
Helped Implement Locomotive Discovery
Taking the course to learn more about standard discovery.

Mainland China

[RBlor]

Hello I'm Ray - We are implementing discovery next month for our company with Kloves' help and this would be a good class to take to get familiar. I have 1 yr experience as an admin(Fundamentals). Hopefully that is enough to understand this class

[Jeremy_O]

Jeremy Oglesby, Network Architect from The University of North Carolina at Greensboro.  We are currently in the process of implementing discovery within SN.

[Ashley]

Ashley

Hearst Magazines UK

SNow Developer

3+ Years

Discovery Fundamentals

Italy

[Jachen2227]

Jason Brewster - Crossfuze - Pre-sales Consultant. Looking to learn and demo Discovery.

[Stephanie6]

I'm Stephanie Taveras.  I work for Praxair, Inc, a member of the Linde Group.  My role is the sole ServiceNow Admin and Developer for the company.  We are looking into using Discovery to populate our CMDB with useful data.  I've been working with the ServiceNow platform for 5+ years.  I hope to learn how to leverage Discovery and be able to show the benefits of it to my company.  My favorite country I've visited is Austria.  But my dream is to go to Italy.

[Julie Gordon]

Julie Gordon- Shelter Insurance - Columbia MO - Discovery & ITOM admin.  Hope to learn how to do my job and show upper IT mgmt how valuable ServiceNow is.......and a promotion would be nice. 

[Tiago4]

Tiago Brito, ServiceNow Business Analyst at the NFL.

We will start a discovery project this month. Looking to get more knowledge about discovery and come up with a implementation plan.

[Nora Wainwright]

Nora Wainwright from Belcan EIT. 10+ years as a software developer, 3 years ServiceNow development. Looking into Discovery for several upcoming opportunities.

[kevinv_]

Kevin Violette from University of North Carolina Greensboro.  We are looking to bring on Discovery as part of enrichment effort of CI/Assets where it makes sense.  Secondary use as generator of differential reporting to changes made in environment that do not correspond to scheduled changes in change control.

[Shondell]

Shondell Gonzalez from NFL working as a CMDB and Change Management lead. The goal is to deploy discovery and enhance the current CMDB.

[Philip Hulshize]

Philip Hulshizer from Richmond VA - CMDB Analyst for WestRock working to get a better handle on Discovery and SCCM battles

[Christianne Sou]

I'm Christianne Souknary, from Chevron. I'm an ITSM Architect and we are planning to replace Remedy with ServiceNow this year. I hope to utilize the knowledge i receive from this training to contribute to the project. My favorite country I've visited is Cuba!

[elemonnier]

I'm here with Shondell and Tiago, from the NFL, to get a refresher on discovery. This is my 2nd implementation.

[smk25]

Sharash Kitturmath, Manager EY, i am part of the ServiceNow practice, experienced in implementation for the platform. 

[Community Alums]

Arya Bounyavet (ServiceNow Admin) from Parkland Fuel Corporation. Looking to implement CMDB and Discovery this year and to better understand their relationship after this course. Favorite city visited is Geneva.

[Severin Launiau]

Séverin Launiau from Red Hat.

Role: CMDB Product Owner in Raleigh, NC.

Looking for the latest updates on patterns to enhance our current implementation of the CMDB.

[Kyle Greenwood]

Kyle Greenwood from United Talent Agency. Already running Discovery. Just looking to improve our CMDB. Based in the fastest growing city in the US, Nashville, TN.

[Vaibhav Shinde2]

Vaibhav Shinde

ServiceNow Developer with 8+ years of experience

Currently working for a couple of major banks in Canada

[Raul7]

Raul Martinez from John Deere.

Working as the CMDB Architect for our company.

I'm new in service now.

Expectations: Learn how to do my new job 

Spain

[Kevin Rafalko1]

Kevin Rafalko from Triad Technology Partners.  I'm from Virginia, here to learn about Discovery

[stevesmith]

Steve Smith, ServiceNow Platform Lead with the University of North Carolina at Greensboro. 7+ years ServiceNow experience, looking to get my feet wet with the Discovery application. Favorite country visited - Prague.

[DianeGraves]

Diane Graves from Providence St Joseph Health

18 years in Event Management with HP, BMC, CA, and ServiceNow for the past 1 year

I want to learn more about the structure of the CMDB and also how to do CI discovery/reconciliation from custom sources like other monitoring/inventory tools.  

Favorite country visited: Iceland. I loved it so much that I now have a farm with 40 Icelandic sheep, 25 Icelandic chickens, and 4 Icelandic horses.

[markacosta]

We recently did a data center move and will use discovery to pull in all hardware components.

[Margo]

Margo James, Baylor Scott and White Health, CMDB everything, Have done some development on the platform as well as administrative tasks. To learn Discovery to assist Event Management/Discovery Admin in resolving errors. And to bring our CMDB to a Level we can start performing Service Mapping. I have never been outside of the USA, hope to travel to Europe one day 😄