LDAP error - ServiceNow Platform Implementation (Yokohama)

JessicaV5050895 · ‎06-20-2026

On demand course - ServiceNow Platform Implementation (Yokohama)

SNPI - LDAP Server Setup - Failed

Unable to connect - I put in the required information and when I test connection it gives me an ldap error message. I am logged in as administrator and have elevated role.

AshishKM · ‎06-20-2026

Hi @JessicaV5050895 ,

Please check if the MID ( windows_mid ) is running ?

Thanks,

AshishKM

Tanushree Maiti · ‎06-20-2026

Hi @JessicaV5050895

Refer: https://www.youtube.com/watch?v=KQdQ3ITG_Vg

LDAP integration setup

https://www.servicenow.com/community/developer-forum/ldap-authentication/m-p/2366238

https://www.servicenow.com/community/developer-forum/unable-to-login-after-changing-user-from-ldap-t...