Unable to find the course Introduction to Playbooks and Process Automation Designer

[DitsuKundu]

I am unable to find the course "Introduction to Playbooks and Process Automation Designer" English version on the ServiceNow University Learning. I see a course but its not English its in Japanese or Chinese. 
Can anyone help me find the exact course I am looking for? Or any similar course that is available in English?.
I am preparing for my CSA Examination.
#ServiceNowUniversity
#CSA
#learning

[Dr Atul G- LNG · Accepted solution]

Hi @DitsuKundu 

For CSA (Certified System Administrator), there is no need to complete the Playbook course.

CSA is a foundational certification, and you only need to follow the dedicated CSA learning path.

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

• Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

• Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

• Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

• Watch my experience video – I’ve shared my own preparation journey and tips here:
  https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!

[DitsuKundu]

Thank you Sir

[DitsuKundu]

Sure , I will check out .Thank you Ma'am

[Tanushree Maiti]

Hi @DitsuKundu 

(This email was spammed and deleted, same replying again)

If you check the link: https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?achievement_id=2d29cd021b7f6...

"Introduction to Playbooks and Process Automation Designer" course is available for Japanese only. 

Go for new launched course one in English.

For CSA preparation: 

• First complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice again all lab task in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Practice mock question with Correct Answer 
• Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

Note: Once registered, you have 90 days to schedule and complete your exam. 

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554