Learning Instance

anandcorp
Kilo Contributor

Hi - hopeing someone can help me out here:

 

In my Learning course module, for accessing virutal agent the instructions given are as below

Task Instructions:

1.

From your instance url (after ”service-now.com”), add the suffix: "/sp" to navigate to the Service Portal.

 

but when i do this, i get error message as attached below

 

Screenshot 2024-12-09 at 11.48.39 AM.png

 

pls advice 

7 REPLIES 7

Hi @anandcorp 

 

I tried in edge with my pdi and it is same.

 

AGLearnNGrow_0-1733735634178.png

 

 

It should not convert actually. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ravi Chandra_K
Kilo Patron
Kilo Patron

 

Hello @anandcorp 

 

from filter navigator, search for service portal and you can open the portal from there.

 

(It should work with instance.com/sp though.... Try logging out and logging back in...)

 

 

 

Please mark the answer as helpful and correct if helped. 

 

Kind Regards,

Ravi Chandra

thanks Ravi. it works on chrome but on on Edge browser for me.