Looking for Instructor-Led Classes? Check out our schedule for all your Career Journey needs!

Tonya Miller
ServiceNow Employee
ServiceNow Employee
‎10-10-2023 05:05 PM

Registration is Now Open for Instructor-Led Training Classes!

 

Searching for the right course to help you on your Career Learning Journey, look no further! Find all available courses ServiceNow offers and the class schedules by region and year that will support your career journey.

 

Find all our supported offerings in the list below:

  • Virtual offerings
  • In-Person Offerings - Noted for the class as -  IN PERSON ONLY 
  • Language offerings (German, French, Japanese, Portuguese) - noted with the language for the class as - Language: 

To register for the course, Click on the title to open the course in Now Learning. Click on the Class Options button to find the date you want to select and register for the class. 

***Helpful tip: You must be logged in to Now Learning to complete your registration. 

 

Available Courses and Classes: 

Adopting a Platform Owner Mindset

2024

AMS

  • APOM : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)
  • APOM : Mar 7 - 8, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • APOM : Mar 21 - 22, 2024 (09:00 - 17:00 Australia/Sydney)    

EMEA

  • APOM : Jan 25 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)

Application Development Fundamentals

2023

AMS:

  • ADF : Nov 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
  • ADF : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • ADF : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
  • ADF : Nov 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)
  • ADF : Nov 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)
  • ADF : Dec 4 - 6, 2023 (09:00 - 17:00 Central Standard Time)
  • ADF : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)
  • ADF : Dec 18 - 20, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • ADF : Oct 25 - 27, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • ADF : Nov 6 - 8, 2023 (09:00 - 17:00 India Standard Time)
  • ADF : Nov 20 - 22, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • ADF : Dec 20 - 22, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • ADF : Oct 18 - 20, 2023 (09:00 - 17:00 British Summer Time)
  • ADF : Oct 30 - Nov 1, 2023 (09:00 - 17:00 Central European Time)
  • ADF : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time)
  • ADF : Nov 27 - 29, 2023 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • ADF : Nov 27 - 29, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • ADF : Dec 6 - 8, 2023 (09:00 - 17:00 Central European Time)
  • ADF : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • ADF : Jan 8 - 10, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Jan 22 - 24, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Jan 29 - 31, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Feb 5 - 7, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Feb 12 - 14, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Feb 26 - 28, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Mar 4 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Mar 13 - 15, 2024 (09:00 - 17:00 America/Chicago)
  • ADF : Mar 25 - 27, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • ADF : Jan 15 - 17, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ADF : Feb 6 - 8, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ADF : Feb 13 - 15, 2024 (09:00 - 17:00 Asia/Singapore)
  • ADF : Mar 5 - 7, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ADF : Mar 11 - 13, 2024 (09:00 - 17:00 Asia/Kolkata)
  • ADF : Mar 13 - 15, 2024 (09:00 - 17:00 Australia/Sydney)

EMEA:

  • ADF : Jan 3 - 5, 2024 (09:00 - 17:00 Europe/London)
  • ADF : Jan 15 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Jan 24 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Feb 5 - 7, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Feb 14 - 16, 2024 (09:00 - 17:00 Europe/London)
  • ADF : Feb 26 - 28, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Mar 4 - 6, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Mar 13 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Mar 18 - 20, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ADF : Mar 26 - 28, 2024 (09:00 - 17:00 Europe/London)

Configuration Management Database (CMDB) Fundamentals

2023    

AMS:

  • CMDBF : Oct 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
  • CMDBF : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • CMDBF : Nov 14 - 16, 2023 (09:00 - 17:00 Central Standard Time)
  • CMDBF : Dec 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • CMDBF : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)
  • CMDBF : Dec 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)

EMEA:

  • CMDBF : Oct 18 - 20, 2023 (09:00 - 17:00 British Summer Time)
  • CMDBF : Nov 6 - 8, 2023 (09:00 - 17:00 Central European Time)
  • CMDBF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • CMDBF : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:         

  • CMDBF : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)
  • CMDBF : Jan 17 - 19, 2024 (09:00 - 17:00 America/Chicago)
  • CMDBF : Jan 24 - 26, 2024 (09:00 - 17:00 America/Chicago)
  • CMDBF : Feb 5 - 7, 2024 (09:00 - 17:00 America/Chicago)
  • CMDBF : Feb 21 - 23, 2024 (09:00 - 17:00 America/Chicago)
  • CMDBF : Feb 28 - Mar 1, 2024 (09:00 - 17:00 America/Chicago)
  • CMDBF : Mar 11 - 13, 2024 (09:00 - 17:00 America/Chicago)
  • CMDBF : Mar 19 - 21, 2024 (09:00 - 17:00 San Diego, United States) - IN PERSON ONLY
  • CMDBF : Mar 20 - 22, 2024 (09:00 - 17:00 America/Chicago)
  • CMDBF : Mar 26 - 28, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • CMDBF : Mar 11 - 13, 2024 (09:30 - 17:00 Asia/Singapore)

EMEA:

  • CMDBF : Jan 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • CMDBF : Jan 29 - 31, 2024 (09:00 - 17:00 Europe/London)
  • CMDBF : Feb 21 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • CMDBF : Mar 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen)

Customer Service Management (CSM) Fundamentals

2023

AMS:

  • CSMF : Oct 16 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
  • CSMF : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
  • CSMF : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • CSMF : Nov 6 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • CSMF : Dec 4 - 6, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • CSMF : Oct 16 - 18, 2023 (09:00 - 17:00 Central European Summer Time)
  • CSMF : Nov 1 - 3, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • CSMF : Nov 14 - 16, 2023 (09:00 - 17:00 Central European Time)
  • CSMF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central European Time)
  • CSMF : Dec 11 - 13, 2023 (09:00 - 17:00 Greenwich Mean Time) 

2024

AMS:

  • CSMF : Jan 10 - 12, 2024 (09:00 - 17:00 America/Chicago)
  • CSMF : Jan 31 - Feb 2, 2024 (09:00 - 17:00 America/Chicago)
  • CSMF : Feb 14 - 16, 2024 (09:00 - 17:00 America/Chicago)
  • CSMF : Mar 6 - 8, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • CSMF : Jan 15 - 17, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • CSMF : Feb 26 - 28, 2024 (09:00 - 17:00 Asia/Tokyo)  - Language: Japanese
  • CSMF : Mar 25 - 27, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • CSMF : Jan 8 - 10, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • CSMF : Jan 24 - 26, 2024 (09:00 - 17:00 Europe/London)
  • CSMF : Feb 6 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • CSMF : Feb 13 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • CSMF : Feb 28 - Mar 1, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • CSMF : Mar 18 - 20, 2024 (09:00 - 17:00 Europe/Copenhagen)

Customer Service Management (CSM) Implementation

2023          

AMS:

  • CSMI : Oct 30 - 31, 2023 (09:00 - 17:00 Central Daylight Time)
  • CSMI : Nov 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)
  • CSMI : Dec 7 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • CSMI : Dec 18 - 19, 2023 (09:00 - 17:00 America/Chicago)

APJ:

  • CSMI : Oct 19 - 20, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • CSMI : Nov 9 - 10, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • CSMI : Dec 7 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • CSMI : Oct 26 - 27, 2023 (09:00 - 17:00 Central European Summer Time)
  • CSMI : Nov 6 - 7, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • CSMI : Nov 23 - 24, 2023 (09:00 - 17:00 Central European Time)
  • CSMI : Dec 4 - 5, 2023 (09:00 - 17:00 Central European Time)
  • CSMI : Dec 21 - 22, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS:

  • CSMI : Jan 25 - 26, 2024 (09:00 - 17:00 America/Chicago)
  • CSMI : Feb 22 - 23, 2024 (09:00 - 17:00 America/Chicago)
  • CSMI : Mar 21 - 22, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • CSMI : Jan 18 - 19, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • CSMI : Feb 22 - 23, 2024 (09:00 - 17:00 Australia/Sydney)
  • CSMI : Feb 29 - Mar 1, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • CSMI : Mar 28 - 29, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • CSMI : Jan 11 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • CSMI : Jan 29 - 30, 2024 (09:00 - 17:00 Europe/London)
  • CSMI : Feb 22 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • CSMI : Mar 11 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • CSMI : Mar 27 - 28, 2024 (09:00 - 17:00 Europe/Copenhagen)

Discovery Fundamentals

2023

AMS:

  • DF : Oct 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
  • DF : Nov 7 - 9, 2023 (09:00 - 17:00 Central Standard Time)
  • DF : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
  • DF : Nov 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)
  • DF : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)
  • DF : Dec 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • DF : Nov 8 - 10, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • DF : Nov 15 - 17, 2023 (09:00 - 17:00 India Standard Time)
  • DF : Nov 20 - 22, 2023 (09:00 - 17:00 Australia/Melbourne)
  • DF : Nov 27 - 29, 2023 (09:00 - 17:00 Asia/Seoul)

EMEA:

  • DF : Oct 18 - 20, 2023 (09:00 - 17:00 British Summer Time)
  • DF : Oct 30 - Nov 1, 2023 (09:00 - 17:00 Central European Time)
  • DF : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time)
  • DF : Nov 27 - 29, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • DF : Dec 13 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • DF : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)
  • DF : Jan 17 - 19, 2024 (09:00 - 17:00 America/Chicago)
  • DF : Feb 14 - 16, 2024 (09:00 - 17:00 America/Chicago)
  • DF : Feb 28 - Mar 1, 2024 (09:00 - 17:00 America/Chicago)
  • DF : Mar 4 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • DF : Mar 13 - 15, 2024 (09:00 - 17:00 America/Chicago)
  • DF : Mar 25 - 27, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • DF : Jan 17 - 19, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • DF : Feb 13 - 15, 2024 (09:00 - 17:00 Asia/Singapore)
  • DF : Mar 11 - 13, 2024 (09:00 - 17:00 Australia/Sydney)
  • DF : Mar 13 - 15, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • DF : Jan 8 - 10, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • DF : Jan 31 - Feb 2, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • DF : Feb 19 - 21, 2024 (09:00 - 17:00 Europe/London)
  • DF : Mar 13 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen)

Field Service Management (FSM) Implementation

2023

AMS:

  • FSMI : Nov 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)

EMEA:

  • FSMI : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • FSMI : Jan 31 - Feb 1, 2024 (09:00 - 17:00 America/Chicago)
  • FSMI : Mar 14 - 15, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

  • FSMI : Jan 22 - 23, 2024 (09:00 - 17:00 Europe/London)
  • FSMI : Mar 21 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen)

GRC: Integrated Risk Management (IRM) Implementation

2023

AMS:   

  • GRC-IRMI : Oct 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
  • GRC-IRMI : Nov 7 - 9, 2023 (09:00 - 17:00 America/Chicago)
  • GRC-IRMI : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • GRC-IRMI : Nov 1 - 3, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
  • GRC-IRMI : Nov 22 - 24, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)

EMEA:

  • GRC-IRMI : Oct 23 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
  • GRC-IRMI : Nov 8 - 10, 2023 (09:00 - 17:00 Central European Time)
  • GRC-IRMI : Nov 27 - 29, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • GRC-IRMI : Dec 13 - 15, 2023 (09:00 - 17:00 Central European Time)

2024        

AMS:

  • GRC-IRMI : Jan 8 - 10, 2024 (09:00 - 17:00 America/Chicago)
  • GRC-IRMI : Jan 22 - 24, 2024 (09:00 - 17:00 America/Chicago)
  • GRC-IRMI : Feb 14 - 16, 2024 (09:00 - 17:00 America/Chicago)
  • GRC-IRMI : Feb 26 - 28, 2024 (09:00 - 17:00 America/Chicago)
  • GRC-IRMI : Mar 11 - 13, 2024 (09:00 - 17:00 America/Chicago)
  • GRC-IRMI : Mar 25 - 27, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • GRC-IRMI : Jan 29 - 31, 2024 (09:00 - 17:00 Asia/Singapore)
  • GRC-IRMI : Jan 31 - Feb 2, 2024 (09:00 - 17:00 Asia/Kolkata)
  • GRC-IRMI : Mar 11 - 13, 2024 (09:00 - 17:00 Asia/Tokyo)

EMEA:

  • GRC-IRMI : Jan 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • GRC-IRMI : Jan 29 - 31, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • GRC-IRMI : Feb 21 - 23, 2024 (09:00 - 17:00 Europe/London)
  • GRC-IRMI : Mar 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen)

Hardware Asset Management (HAM) Fundamentals

2023

AMS:

  • HAMF : Oct 18 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
  • HAMF : Nov 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
  • HAMF : Nov 13 - 15, 2023 (09:00 - 17:00 America/Chicago)
  • HAMF : Nov 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)
  • HAMF : Dec 4 - 6, 2023 (09:00 - 17:00 Central Standard Time)
  • HAMF : Dec 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)

EMEA:

  • HAMF : Dec 6 - 8, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • HAMF : Jan 10 - 12, 2024 (09:00 - 17:00 America/Chicago)
  • HAMF : Jan 24 - 26, 2024 (09:00 - 17:00 America/Chicago)
  • HAMF : Feb 5 - 7, 2024 (09:00 - 17:00 America/Chicago)
  • HAMF : Feb 21 - 23, 2024 (09:00 - 17:00 America/Chicago)
  • HAMF : Mar 6 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • HAMF : Mar 20 - 22, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • HAMF : Feb 6 - 8, 2024 (09:00 - 17:00 Asia/Tokyo)

EMEA:

  • HAMF : Jan 17 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • HAMF : Feb 5 - 7, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • HAMF : Feb 28 - Mar 1, 2024 (09:00 - 17:00 Europe/London)
  • HAMF : Mar 18 - 20, 2024 (09:00 - 17:00 Europe/Copenhagen)

Human Resources (HR) Fundamentals

2023         

AMS:

  • HRF : Oct 19 - 20, 2023 (09:00 - 17:00 America/Chicago)
  • HRF : Nov 2 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
  • HRF : Nov 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)
  • HRF : Dec 7 - 8, 2023 (09:00 - 17:00 America/Chicago)
  • HRF : Dec 19 - 20, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • HRF : Oct 19 - 20, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • HRF : Nov 15 - 16, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • HRF : Dec 4 - 5, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • HRF : Oct 23 - 24, 2023 (09:00 - 17:00 Central European Summer Time)
  • HRF : Nov 9 - 10, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • HRF : Nov 23 - 24, 2023 (09:00 - 17:00 Central European Time)
  • HRF : Dec 7 - 8, 2023 (09:00 - 17:00 Central European Time)
  • HRF : Dec 18 - 19, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS:

  • HRF : Jan 4 - 5, 2024 (09:00 - 17:00 America/Chicago)
  • HRF : Jan 18 - 19, 2024 (09:00 - 17:00 America/Chicago)
  • HRF : Feb 7 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • HRF : Feb 22 - 23, 2024 (09:00 - 17:00 America/Chicago)
  • HRF : Mar 7 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • HRF : Mar 21 - 22, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • HRF : Jan 23 - 24, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese     
  • HRF : Feb 15 - 16, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • HRF : Mar 21 - 22, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • HRF : Jan 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • HRF : Feb 5 - 6, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • HRF : Feb 29 - Mar 1, 2024 (09:00 - 17:00 Europe/London)
  • HRF : Mar 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)

Human Resources (HR) Implementation

2023          

AMS:

  • HRI : Oct 26 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
  • HRI : Nov 8 - 9, 2023 (09:00 - 17:00 Central Standard Time)
  • HRI : Nov 16 - 17, 2023 (09:00 - 17:00 Central Standard Time)
  • HRI : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
  • HRI : Dec 7 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • HRI : Dec 21 - 22, 2023 (09:00 - 17:00 America/Chicago) 

APJ:

  • HRI : Nov 1 - 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • HRI : Nov 28 - 29, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • HRI : Dec 14 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • HRI : Oct 19 - 20, 2023 (09:00 - 17:00 Central European Summer Time)
  • HRI : Oct 30 - 31, 2023 (09:00 - 17:00 Central European Time)
  • HRI : Nov 16 - 17, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • HRI : Nov 27 - 28, 2023 (09:00 - 17:00 Central European Time)
  • HRI : Dec 11 - 12, 2023 (09:00 - 17:00 Central European Time)
  • HRI : Dec 21 - 22, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS: 

  • HRI : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)
  • HRI : Jan 25 - 26, 2024 (09:00 - 17:00 America/Chicago)
  • HRI : Feb 15 - 16, 2024 (09:00 - 17:00 America/Chicago)
  • HRI : Feb 29 - Mar 1, 2024 (09:00 - 17:00 America/Chicago)
  • HRI : Mar 14 - 15, 2024 (09:00 - 17:00 America/Chicago)
  • HRI : Mar 28 - 29, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • HRI : Jan 29 - 30, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • HRI : Feb 15 - 16, 2024 (09:00 - 17:00 Asia/Kolkata)
  • HRI : Feb 21 - 22, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • HRI : Mar 18 - 19, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • HRI : Jan 8 - 9, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • HRI : Jan 25 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • HRI : Feb 7 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • HRI : Feb 19 - 20, 2024 (09:00 - 17:00 Europe/London)
  • HRI : Mar 4 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • HRI : Mar 7 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • HRI : Mar 21 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen)

IT Service Management (ITSM) Fundamentals

2023

      AMS:

  • ITSMF : Nov 2 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
  • ITSMF : Nov 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)
  • ITSMF : Dec 7 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • ITSMF : Dec 21 - 22, 2023 (09:00 - 17:00 America/Chicago)

APJ:

  • ITSMF : Oct 23 - 24, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • ITSMF : Nov 1 - 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • ITSMF : Nov 27 - 28, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • ITSMF : Dec 11 - 12, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • ITSMF : Oct 16 - 17, 2023 (09:00 - 17:00 British Summer Time)
  • TSMF : Oct 26 - 27, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
  • ITSMF : Nov 2 - 3, 2023 (09:00 - 17:00 Central European Time)
  • ITSMF : Nov 14 - 15, 2023 (09:00 - 17:00 Central European Time)
  • ITSMF : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • ITSMF : Dec 11 - 12, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • ITSMF : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMF : Jan 25 - 26, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMF : Feb 7 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMF : Mar 7 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMF : Mar 21 - 22, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • ITSMF : Jan 11 - 12, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ITSMF : Jan 22 - 23, 2024 (09:00 - 17:00 Asia/Seoul)
  • ITSMF : Jan 29 - 30, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ITSMF : Feb 7 - 8, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ITSMF : Feb 19 - 20, 2024 (09:00 - 17:00 Australia/Sydney)
  • ITSMF : Mar 25 - 26, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • ITSMF : Jan 11 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMF : Jan 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • ITSMF : Jan 22 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMF : Feb 5 - 6, 2024 (09:00 - 17:00 Europe/London)
  • ITSMF : Feb 19 - 20, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMF : Mar 7 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMF : Mar 18 - 19, 2024 (09:00 - 17:00 Europe/London)

IT Service Management (ITSM) Implementation

2023

AMS:

  • ITSMI : Oct 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
  • ITSMI : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • ITSMI : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
  • ITSMI : Dec 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • ITSMI : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)
  • ITSMI : Dec 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • ITSMI : Oct 25 - 27, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • ITSMI : Nov 14 - 16, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • ITSMI : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • ITSMI : Dec 13 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • ITSMI : Dec 19 - 21, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • ITSMI : Oct 25 - 27, 2023 (09:00 - 17:00 British Summer Time)
  • ITSMI : Nov 6 - 8, 2023 (09:00 - 17:00 Central European Time)
  • ITSMI : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time) - Language: German
  • ITSMI : Nov 22 - 24, 2023 (09:00 - 17:00 Central European Time)
  • ITSMI : Nov 27 - 29, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • ITSMI : Dec 4 - 6, 2023 (09:00 - 17:00 Central European Time)  -  Language: French
  • ITSMI : Dec 6 - 8, 2023 (09:00 - 17:00 Central European Time)
  • ITSMI : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • ITSMI : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMI : Jan 31 - Feb 2, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMI : Feb 26 - 28, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMI : Mar 18 - 20, 2024 (09:00 - 17:00 America/Chicago)
  • ITSMI : Mar 25 - 27, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • ITSMI : Jan 29 - 31, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ITSMI : Feb 14 - 16, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ITSMI : Feb 26 - 28, 2024 (09:00 - 17:00 Asia/Kolkata)
  • ITSMI : Feb 26 - 28, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ITSMI : Mar 11 - 13, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • ITSMI : Mar 25 - 27, 2024 (09:00 - 17:00 Australia/Sydney)
  • ITSMI : Mar 27 - 29, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • ITSMI : Jan 3 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMI : Jan 15 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMI : Jan 24 - 26, 2024 (09:00 - 17:00 Europe/London)
  • ITSMI : Feb 5 - 7, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMI : Feb 14 - 16, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMI : Feb 28 - Mar 1, 2024 (09:00 - 17:00 Europe/London)
  • ITSMI : Mar 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • ITSMI : Mar 20 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • ITSMI : Mar 26 - 28, 2024 (09:00 - 17:00 Europe/Copenhagen)

Performance Analytics (PA) Fundamentals

2023           

AMS:

  • PAF : Oct 16 - 17, 2023 (09:00 - 17:00 America/Chicago)
  • PAF : Oct 26 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
  • PAF : Nov 2 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
  • PAF : Nov 6 - 7, 2023 (09:00 - 17:00 America/Chicago)
  • PAF : Nov 16 - 17, 2023 (09:00 - 17:00 Central Standard Time)
  • PAF : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
  • PAF : Dec 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)

EMEA:

  • PAF : Oct 26 - 27, 2023 (09:00 - 17:00 Central European Summer Time)
  • PAF : Nov 6 - 7, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • PAF : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central European Time)
  • PAF : Dec 11 - 12, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • PAF : Jan 4 - 5, 2024 (09:00 - 17:00 America/Chicago)
  • PAF : Jan 18 - 19, 2024 (09:00 - 17:00 America/Chicago)
  • PAF : Feb 1 - 2, 2024 (09:00 - 17:00 America/Chicago)
  • PAF : Feb 29 - Mar 1, 2024 (09:00 - 17:00 America/Chicago)
  • PAF : Mar 6 - 7, 2024 (09:00 - 17:00 America/Chicago)
  • PAF : Mar 13 - 14, 2024 (09:00 - 17:00 America/Chicago)
  • PAF : Mar 26 - 27, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • PAF : Jan 15 - 16, 2024 (09:00 - 17:00 Asia/Tokyo)
  • PAF : Mar 26 - 27, 2024 (09:00 - 17:00 Asia/Singapore)

EMEA:

  • PAF : Jan 11 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • PAF : Jan 22 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • PAF : Feb 15 - 16, 2024 (09:00 - 17:00 Europe/London)
  • PAF : Mar 4 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • PAF : Mar 21 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen)

Performance Analytics (PA) Advanced

2023

AMS:

  • PAA : Oct 30 - 31, 2023 (09:00 - 17:00 Central Daylight Time)
  • PAA : Nov 8 - 9, 2023 (09:00 - 17:00 Central Standard Time)
  • PAA : Nov 27 - 28, 2023 (09:00 - 17:00 America/Chicago)
  • PAA : Dec 7 - 8, 2023 (09:00 - 17:00 America/Chicago)
  • PAA : Dec 19 - 20, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • PAA : Nov 27 - 28, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)

EMEA:

  • PAA : Oct 19 - 20, 2023 (09:00 - 17:00 British Summer Time)
  • PAA : Nov 14 - 15, 2023 (09:00 - 17:00 Central European Time)
  • PAA : Dec 14 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • PAA : Jan 16 - 17, 2024 (09:00 - 17:00 America/Chicago)
  • PAA : Feb 15 - 16, 2024 (09:00 - 17:00 America/Chicago)
  • PAA : Mar 14 - 15, 2024 (09:00 - 17:00 America/Chicago)
  • PAA : Mar 28 - 29, 2024 (09:00 - 17:00 America/Chicago)

EMEA:  

  • PAA : Jan 15 - 16, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • PAA : Feb 1 - 2, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • PAA : Feb 19 - 20, 2024 (09:00 - 17:00 Europe/London)
  • PAA : Mar 7 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • PAA : Mar 25 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)

Project Portfolio Management (PPM) Fundamentals ***NAME CHANGE ANNOUNCEMENT: November 6th, this course will be updated and RENAMED to: Strategic Portfolio Management Fundamentals

2023

AMS:

  • PPMF : Nov 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)
  • PPMF : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • PPMF : Oct 25 - 26, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
  • PPMF : Nov 9 - 10, 2023 (09:00 - 17:00 Japan Standard Time)

EMEA:       

  • PPMF : Oct 30 - 31, 2023 (09:00 - 17:00 Central European Time)
  • PPMF : Nov 16 - 17, 2023 (09:00 - 17:00 Central European Time)
  • PPMF : Nov 27 - 28, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • PPMF : Dec 21 - 22, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • PPMF : Jan 3 - 4, 2024 (09:00 - 17:00 America/Chicago)
  • PPMF : Jan 10 - 11, 2024 (09:00 - 17:00 America/Chicago)
  • PPMF : Jan 24 - 25, 2024 (09:00 - 17:00 America/Chicago)
  • PPMF : Feb 1 - 2, 2024 (09:00 - 17:00 America/Chicago)
  • PPMF : Feb 15 - 16, 2024 (09:00 - 17:00 America/Chicago)
  • PPMF : Feb 29 - Mar 1, 2024 (09:00 - 17:00 America/Chicago)
  • PPMF : Mar 7 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • PPMF : Mar 28 - 29, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • PPMF : Mar 18 - 19, 2024 (09:00 - 17:00 Asia/Tokyo)

EMEA:

  • PPMF : Jan 15 - 16, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • PPMF : Feb 12 - 13, 2024 (09:00 - 17:00 Europe/London)
  • PPMF : Mar 14 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen)

Scripting in ServiceNow Fundamentals

2023

AMS:

  • SSNF : Oct 30 - Nov 1, 2023 (09:00 - 17:00 Central Daylight Time)
  • SSNF : Nov 14 - 16, 2023 (09:00 - 17:00 Central Standard Time)
  • SSNF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
  • SSNF : Dec 4 - 6, 2023 (09:00 - 17:00 Central Standard Time)
  • SSNF : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)
  • SSNF : Dec 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • SSNF : Nov 14 - 16, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SSNF : Dec 6 - 8, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
  • SSNF : Dec 12 - 14, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • SSNF : Oct 25 - 27, 2023 (09:00 - 17:00 Central European Summer Time)
  • SSNF : Nov 6 - 8, 2023 (09:00 - 17:00 Central European Time)
  • SSNF : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time) - Language: French
  • SSNF : Nov 22 - 24, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • SSNF : Dec 4 - 6, 2023 (09:00 - 17:00 Central European Time)
  • SSNF : Dec 19 - 21, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • SSNF : Jan 8 - 10, 2024 (09:00 - 17:00 America/Chicago)
  • SSNF : Jan 22 - 24, 2024 (09:00 - 17:00 America/Chicago)
  • SSNF : Jan 29 - 31, 2024 (09:00 - 17:00 America/Chicago)
  • SSNF : Feb 5 - 7, 2024 (09:00 - 17:00 America/Chicago)
  • SSNF : Feb 14 - 16, 2024 (09:00 - 17:00 America/Chicago)
  • SSNF : Feb 28 - Mar 1, 2024 (09:00 - 17:00 America/Chicago)
  • SSNF : Mar 11 - 13, 2024 (09:00 - 17:00 America/Chicago)
  • SSNF : Mar 20 - 22, 2024 (09:00 - 17:00 America/Chicago)
  • SSNF : Mar 26 - 28, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SSNF : Jan 16 - 18, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SSNF : Jan 22 - 24, 2024 (09:00 - 17:00 Asia/Kolkata)
  • SSNF : Feb 14 - 16, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SSNF : Feb 26 - 28, 2024 (09:00 - 17:00 Asia/Singapore)
  • SSNF : Mar 13 - 15, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SSNF : Jan 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SSNF : Jan 22 - 24, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SSNF : Feb 5 - 7, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • SSNF : Feb 6 - 8, 2024 (09:00 - 17:00 Europe/London)
  • SSNF : Feb 19 - 21, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SSNF : Mar 6 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SSNF : Mar 18 - 20, 2024 (09:00 - 17:00 Europe/London)

Security Operations (SecOps) Fundamentals

2023

AMS:

  • SOF : Oct 17 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
  • SOF : Nov 6 - 7, 2023 (09:00 - 17:00 America/Chicago)
  • SOF : Nov 27 - 28, 2023 (09:00 - 17:00 America/Chicago)
  • SOF : Dec 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • SOF : Dec 20 - 21, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • SOF : Nov 16 - 17, 2023 (09:00 - 17:00 Central European Time)
  • SOF : Dec 11 - 12, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • SOF : Jan 4 - 5, 2024 (09:00 - 17:00 America/Chicago)
  • SOF : Feb 1 - 2, 2024 (09:00 - 17:00 America/Chicago)
  • SOF : Mar 7 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • SOF : Mar 28 - 29, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SOF : Mar 4 - 5, 2024 (09:00 - 17:00 Asia/Kolkata)
  • SOF : Mar 11 - 12, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SOF : Jan 29 - 30, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SOF : Mar 21 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen)

Security Incident Response (SIR) Implementation

2023          

AMS:

  • SIRI : Nov 16 - 17, 2023 (09:00 - 17:00 Central Standard Time)
  • SIRI : Dec 12 - 13, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • SIRI : Nov 29 - 30, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

  • SIRI : Oct 16 - 17, 2023 (09:00 - 17:00 Central European Summer Time)
  • SIRI : Nov 9 - 10, 2023 (09:00 - 17:00 Central European Time)
  • SIRI : Nov 27 - 28, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • SIRI : Dec 14 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • SIRI : Jan 16 - 17, 2024 (09:00 - 17:00 America/Chicago)
  • SIRI : Mar 14 - 15, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SIRI : Jan 22 - 23, 2024 (10:00 - 18:00 Asia/Singapore)
  • SIRI : Feb 20 - 21, 2024 (09:00 - 17:00 Asia/Kolkata)

EMEA:

  • SIRI : Jan 15 - 16, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SIRI : Feb 22 - 23, 2024 (09:00 - 17:00 Europe/London)
  • SIRI : Mar 25 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)

Service Portal Fundamentals

2023          

AMS:

  • SPF : Oct 19 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
  • SPF : Nov 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)
  • SPF : Dec 4 - 5, 2023 (09:00 - 17:00 America/Chicago)
  • SPF : Dec 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)

EMEA:

  • SPF : Nov 9 - 10, 2023 (09:00 - 17:00 Central European Time)
  • SPF : Nov 21 - 22, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • SPF : Dec 7 - 8, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

  • SPF : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)
  • SPF : Feb 7 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • SPF : Feb 22 - 23, 2024 (09:00 - 17:00 America/Chicago)
  • SPF : Mar 14 - 15, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SPF : Jan 30 - 31, 2024 (09:00 - 17:00 Asia/Tokyo)

EMEA:

  • SPF : Jan 22 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SPF : Mar 14 - 15, 2024 (09:00 - 17:00 Europe/Copenhagen)

ServiceNow Administration Fundamentals - **Please complete Welcome to ServiceNow before you attend this course.

2023

AMS:

  • SNAF : Oct 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
  • SNAF : Nov 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
  • SNAF : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAF : Nov 14 - 16, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAF : Nov 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAF : Nov 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAF : Dec 4 - 6, 2023 (09:00 - 17:00 Eastern Standard Time)
  • SNAF : Dec 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAF : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAF : Dec 18 - 20, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAF : Dec 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • SNAF : Oct 18 - 20, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SNAF : Oct 31 - Nov 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SNAF : Nov 1 - 3, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
  • SNAF : Nov 8 - 10, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SNAF : Nov 15 - 17, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese.
  • SNAF : Nov 27 - 29, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SNAF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
  • SNAF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Hyderabad, India)- IN PERSON ONLY
  • SNAF : Dec 5 - 7, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SNAF : Dec 6 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SNAF : Dec 12 - 14, 2023 (09:00 - 17:00 Asia/Seoul) - Language: Korean
  • SNAF : Dec 13 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SNAF : Dec 20 - 22, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:       

  • SNAF : Oct 25 - 27, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
  • SNAF : Nov 1 - 3, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • SNAF : Nov 6 - 8, 2023 (09:00 - 17:00 Central European Time)
  • SNAF : Nov 14 - 16, 2023 (09:00 - 17:00 Espoo, Finland) - IN PERSON ONLY - Language: Finnish
  • SNAF : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time)
  • SNAF : Nov 21 - 23, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • SNAF : Nov 21 - 23, 2023 (09:00 - 17:00 Issy-les-Moulineaux, France) - IN PERSON ONLY - Language: French
  • SNAF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central European Time)
  • SNAF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central European Time) - Language: German
  • SNAF : Dec 4 - 6, 2023 (09:00 - 17:00 Central European Time)
  • SNAF : Dec 13 - 15, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • SNAF : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time)
  • SNAF : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time) - Language: German
  • SNAF : Dec 19 - 21, 2023 (09:00 - 17:00 Central European Time) - Language: French

2024

AMS:

  • SNAF : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Jan 8 - 10, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Jan 10 - 12, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Jan 17 - 19, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Jan 22 - 24, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Jan 29 - 31, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Feb 5 - 7, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Feb 12 - 14, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Feb 14 - 16, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Feb 21 - 23, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Feb 26 - 28, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Feb 27 - 29, 2024 (09:00 - 17:00 San Diego, United States) - IN PERSON ONLY
  • SNAF : Feb 28 - Mar 1, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Mar 4 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Mar 6 - 8, 2024 (09:00 - 17:00 America/New_York)
  • SNAF : Mar 11 - 13, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Mar 13 - 15, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Mar 18 - 20, 2024 (09:00 - 17:00 America/Chicago)
  • SNAF : Mar 25 - 27, 2024 (09:00 - 17:00 America/New_York)

APJ:

  • SNAF : Jan 10 - 12, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Jan 15 - 17, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Jan 22 - 24, 2024 (09:00 - 17:00 Australia/Sydney)
  • SNAF : Jan 23 - 25, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Jan 29 - 31, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Jan 30 - Feb 1, 2024 (09:00 - 17:00 Asia/Singapore)
  • SNAF : Feb 5 - 7, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Feb 13 - 15, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Feb 20 - 22, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Feb 26 - 28, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Mar 5 - 7, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Mar 13 - 15, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Mar 26 - 28, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNAF : Mar 26 - 28, 2024 (09:00 - 17:00 Sydney, Australia) - IN PERSON ONLY

EMEA:

  • SNAF : Jan 3 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Jan 8 - 10, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Jan 17 - 19, 2024 (09:00 - 17:00 Europe/London)
  • SNAF : Jan 22 - 24, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Jan 29 - 31, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • SNAF : Jan 30 - Feb 1, 2024 (09:00 - 17:00 Frankfurt, Germany) - IN PERSON ONLY - Language: German
  • SNAF : Feb 6 - 8, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Feb 13 - 15, 2024 (09:00 - 17:00 Europe/London)
  • SNAF : Feb 19 - 21, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • SNAF : Feb 20 - 22, 2024 (09:00 - 17:00 Issy-les-Moulineaux, France)  - IN PERSON ONLY - Language: French
  • SNAF : Feb 21 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Feb 26 - 28, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Mar 5 - 7, 2024 (09:00 - 17:00 Staines-upon-Thames, United Kingdom) - IN PERSON ONLY
  • SNAF : Mar 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
  • SNAF : Mar 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Mar 20 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: German
  • SNAF : Mar 20 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAF : Mar 25 - 27, 2024 (09:00 - 17:00 Europe/London)

ServiceNow Administration Advanced

2023

AMS:

  • SNAA : Oct 26 - 27, 2023 (09:00 - 17:00 America/Chicago)
  • SNAA : Nov 7 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAA : Nov 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAA : Dec 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)
  • SNAA : Dec 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • SNAA : Nov 16 - 17, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
  • SNAA : Dec 7 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:       

  • SNAA : Oct 16 - 17, 2023 (09:00 - 17:00 Central European Summer Time)
  • SNAA : Nov 16 - 17, 2023 (09:00 - 17:00 Central European Time)
  • SNAA : Nov 21 - 22, 2023 (09:00 - 17:00 Central European Time) - Language: German
  • SNAA : Dec 11 - 12, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS:

  • SNAA : Jan 18 - 19, 2024 (09:00 - 17:00 America/Chicago)
  • SNAA : Feb 1 - 2, 2024 (09:00 - 17:00 America/Chicago)
  • SNAA : Feb 15 - 16, 2024 (09:00 - 17:00 America/Chicago)
  • SNAA : Mar 21 - 22, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SNAA : Feb 1 - 2, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SNAA : Jan 8 - 9, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNAA : Jan 11 - 12, 2024 (09:00 - 17:00 Europe/Paris) - Language: French
  • SNAA : Feb 7 - 8, 2024 (09:00 - 17:00 Europe/London)
  • SNAA : Mar 4 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen)

ServiceNow Platform Implementation

2023

AMS:

  • SNPI : Nov 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
  • SNPI : Nov 7 - 9, 2023 (09:00 - 17:00 Central Standard Time)
  • SNPI : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
  • SNPI : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
  • SNPI : Dec 4 - 6, 2023 (09:00 - 17:00 Central Standard Time)
  • SNPI : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)
  • SNPI : Dec 18 - 20, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • SNPI : Oct 16 - 18, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SNPI : Nov 6 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • SNPI : Nov 15 - 17, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
  • SNPI : Dec 4 - 6, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:       

  • SNPI : Oct 23 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
  • SNPI : Nov 8 - 10, 2023 (09:00 - 17:00 Central European Time)
  • SNPI : Nov 14 - 16, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • SNPI : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central European Time)
  • SNPI : Dec 4 - 6, 2023 (09:00 - 17:00 Central European Time)
  • SNPI : Dec 19 - 21, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024         

AMS:

  • SNPI : Jan 29 - 31, 2024 (09:00 - 17:00 America/Chicago)
  • SNPI : Feb 26 - 28, 2024 (09:00 - 17:00 America/Chicago)
  • SNPI : Mar 4 - 6, 2024 (09:00 - 17:00 America/Chicago)
  • SNPI : Mar 18 - 20, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SNPI : Jan 24 - 26, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNPI : Feb 6 - 8, 2024 (09:00 - 17:00 Australia/Sydney)
  • SNPI : Feb 19 - 21, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese
  • SNPI : Mar 4 - 6, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • SNPI : Jan 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNPI : Jan 29 - 31, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SNPI : Feb 21 - 23, 2024 (09:00 - 17:00 Europe/London)
  • SNPI : Mar 11 - 13, 2024 (09:00 - 17:00 Europe/Copenhagen)

Software Asset Management (SAM) Professional Fundamentals

 2023

 AMS:

  • SAMF : Oct 23 - 25, 2023 (09:00 - 17:00 America/Chicago)
  • SAMF : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • SAMF : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
  • SAMF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
  • SAMF : Dec 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
  • SAMF : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • SAMF : Nov 8 - 10, 2023 (09:00 - 17:00 Japan Standard Time)
  • SAMF : Dec 4 - 6, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)

EMEA:

  • SAMF : Oct 25 - 27, 2023 (09:00 - 17:00 Greenwich Mean Time)
  • SAMF : Nov 21 - 23, 2023 (09:00 - 17:00 Central European Time)
  • SAMF : Dec 13 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS :

  • SAMF : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Jan 24 - 26, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Jan 31 - Feb 2, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Feb 21 - 23, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Feb 28 - Mar 1, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Mar 6 - 8, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Mar 20 - 22, 2024 (09:00 - 17:00 America/Chicago)
  • SAMF : Mar 26 - 28, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • SAMF : Feb 27 - 29, 2024 (09:00 - 17:00 Asia/Tokyo)

EMEA :

  • SAMF : Jan 8 - 10, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SAMF : Jan 31 - Feb 2, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • SAMF : Feb 26 - 28, 2024 (09:00 - 17:00 Europe/London)
  • SAMF : Mar 20 - 22, 2024 (09:00 - 17:00 Europe/Copenhagen)

Vendor Risk Management (VRM) Implementation***NAME CHANGE ANNOUNCEMENT: November 20th, this course will be updated and RENAMED to: GRC: Third Party Risk Management Implementation

2023:

AMS:

  • VRMI : Oct 24 - 25, 2023 (09:00 - 17:00 Central Daylight Time)

EMEA:

  • VRMI : Nov 23 - 24, 2023 (09:00 - 17:00 Central European Time)

2024:

AMS:

  • VRMI : Jan 18 - 19, 2024 (09:00 - 17:00 America/Chicago)
  • VRMI : Mar 28 - 29, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

  • VRMI : Feb 5 - 6, 2024 (09:00 - 17:00 Europe/Copenhagen)

Vulnerability Response Implementation

2023          

AMS:

  • VRI : Oct 19 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
  • VRI : Nov 27 - 28, 2023 (09:00 - 17:00 America/Chicago)
  • VRI : Dec 12 - 13, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

  • VRI : Nov 1 - 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
  • VRI : Dec 4 - 5, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)

EMEA:

  • VRI : Nov 6 - 7, 2023 (09:00 - 17:00 Central European Time)
  • VRI : Dec 21 - 22, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS:

  • VRI : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)
  • VRI : Feb 22 - 23, 2024 (09:00 - 17:00 America/Chicago)
  • VRI : Mar 18 - 19, 2024 (09:00 - 17:00 America/Chicago)

APJ:

  • VRI : Feb 12 - 13, 2024 (09:00 - 17:00 Asia/Singapore)
  • VRI : Feb 27 - 28, 2024 (09:00 - 17:00 Asia/Tokyo) - Language: Japanese

EMEA:

  • VRI : Jan 25 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)
  • VRI : Feb 26 - 27, 2024 (09:00 - 17:00 Europe/Copenhagen)

 

 

 

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