The Zurich release has arrived! Interested in new features and functionalities? Click here for more

mandatory prerequisites

Andreea P
Tera Contributor

Hello all! I've just registered to the ITSM Fundamentals training and one of the mandatory prerequisites on the course page is: ServiceNow Administration Fundamentals. My question is what exactly is mandatory before going to the ITSM course: to have the ServiceNow Administration Fundamentals course completed or to have the certification for ServiceNow Administration Fundamentals? Thanks in advance for your fast replies.

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @Andreea P ,

 

You "just" need to have the "ServiceNow Administration Fundaments" completed, but do not need to take the exam. Please see the path here to be Certified ITSM Implementation Specialist: https://nowlearning.servicenow.com/lxp?id=amap_detail&summary_id=79d64e311bfcf01002ed2f89bd4bcb51&ac...

 

AndersBGS_0-1687950957419.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

3 REPLIES 3

Alp Utku
Mega Sage

I reckon, you have to complete ServiceNow Administration Fundamentals Course. I would suggest you to email to ServiceNow Learning Team and get clarification accordingly.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Andreea P ,

 

Greetings!

 

 My video will help you to clarify the doubt. In this video i covered the learning paths for each certification.

 

https://youtu.be/NQZEcRi8b9Y

 

Please mark this response as correct or helpful or solution accepted if it assisted you with your question.

Regards
Atul G.
Learn N Grow With Atul G

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/infographic/learning-paths.pdf

AndersBGS
Tera Patron
Tera Patron

Hi @Andreea P ,

 

You "just" need to have the "ServiceNow Administration Fundaments" completed, but do not need to take the exam. Please see the path here to be Certified ITSM Implementation Specialist: https://nowlearning.servicenow.com/lxp?id=amap_detail&summary_id=79d64e311bfcf01002ed2f89bd4bcb51&ac...

 

AndersBGS_0-1687950957419.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/