Migrate badges, certifications and achievements from previous now learning account to new one

[Souvick6917]

Hi Team,

I want to migrate my certifications , badges and achievements from my old now learning account to new now learning account. Please suggest steps to revoke all my works as the old account is related to my previous organization and I dont have access to the mail box any longer.

This is on priority as I need those for my new organization.

Regards
Souvick

[Sainath N]

@Souvick6917 : I have done this process couple of months back and it took 3-5 days.

Drop an email to [nowlearning@servicenow.com] with all the details like your old email id, new email id and the list of certifications you have and your query. They will em

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

[Tai Vu]

Hi @Souvick6917 

Have you tried to change your email in your old now learning account?

Change Email Address

ServiceNow ID Email Change - Frequently Asked Questions

Cheers,

Tai Vu

[Dr Atul G- LNG]

Hi @Souvick6917 

Greetings!!

Yes you can do it.

Go to Now Learning

Log a case

and mentioned your both id from old to new.

It will take 5-7 days to do.

I did the same and it done in 3-4 days.

[Nivedita Patil]

Hi @Souvick6917 ,

create case from now learning account and wait for response. It takes time but your issue will be resolved.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.