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CSA Exam Retake - In Person or Online

Hello, I am studying to take the CSA exam. I am aware that there are 4 attempts at re-taking the exam if you fail. If I take the first exam online and I fail, can I opt to re-take my exam in person? Or, am I only allowed to re-take the exam again in ...

autumnp by Tera Contributor
  • 986 Views
  • 2 replies
  • 0 helpfuls

CSA Exam voucher cost

Hello,  I am new in SNOW and enrolled for CSA training , on-demand option , I am asking about the process and cost for EXAM , do i need to buy additional cost . or it depend on path I choose ?  

shafo by Tera Contributor
  • 2042 Views
  • 5 replies
  • 4 helpfuls

Resolved! ServiceNow Badge Usage Guidelines

Question? I'm with a company that is a ServiceNow Premier Partner and we currently use that icon on our website. However, I have see a migration to badges. We qualify for three of the badges. Is their a style/branding guide available to show when we ...

cjschmid_cs by Kilo Contributor
  • 1051 Views
  • 3 replies
  • 0 helpfuls

Resolved! CSA exam study question?

Hi There, From your experience what is the best way to study for CSA exam, because I did finish the fundamentals I got a voucher but according to Exam Scope I find it hard to locate and build questions even from Knowledge Check in each module. As you...

What's an Incident in ServiceNow?

Incident is any disruption in the service/normal operation. An incident can be as simple as a blocker/hindrance caused in the process of implementing any routine operations/services. Examples of Incidents: Unable to access shared folder or driveSome ...

Resolved! How often do support tickets go unnoticed?

I have had a ticket open for a couple weeks now and for whatever reason the only response I get from support is this:Hi David,If you could provide an update for this Case so that I may either close the record or provide additional assistance, it woul...

David Gallo by Mega Contributor
  • 720 Views
  • 4 replies
  • 1 helpfuls

Resolved! CSA voucher query

Hello, My organization is new to ServiceNow and we are building up new partnerships with ServiceNow. My question is, after the partnership, do we get CSA certifications free voucher or do we have to pay for the voucher? Regards,Shoheb

Resolved! Reporting from multiple table

How do I pull reports from multiple tables? For example, I need to run a report that contains Incidents, Enhancements and Projects. I tried using the multiple data sets funtionality but it doesn't allow me to run a report in list view.

mgoodwin12 by Kilo Expert
  • 11711 Views
  • 4 replies
  • 1 helpfuls

APM Exam Study material suggestions

Hello, I am planning on taking the APM exam soon and I wanted to know if anyone had any recommended study/prep material? I usually go to Udemy for some practice test but doesnt look like there are many for APM. Does anyone know a good quizlet set may...

dagarson by Tera Guru
  • 362 Views
  • 2 replies
  • 0 helpfuls