my task is showing as failed- I have created fav for problem

[s15]

how to create fav for the particular problem record- new problem which I have created 

Task Result: Failed

Validate Task

Did you create a favorite for the Problem record?

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Task Description: Submit a Problem about the network server going down multiple times a week. 

Task Instructions:

1.	Navigate to All > Problem > Create New.
2.	Fill out the form: Category: Network Service: IT Services Impact: 2 - Medium Urgency: 2 - Medium Assignment group: Network Problem statement: Unable to connect to network server. Description: The department network server seems to be going down multiple times a week and I currently can't connect to it. We would like a more permanent solution. Notice when you set the value of Urgency to Medium, the Priority automatically changes to “3-Moderate”.
3.	Select the Form Context Menu to Save the record.
4.	Select the Form Context Menu and select Create Favorite.
5.	Select More to choose any icon and any color.
6.	Select Save edits.
7.	Select Go to Activity Stream to navigate to the section of the form where you can keep track of any Work Notes on the problem.

[amaradiswamy]

Hi @s15 

I think they meant to Favorite the record after saving/creating new problem record.

The steps to create favorite for the records are already mentioned in step 4 through step 7

[Nikhil Bajaj9]

Create the problem, save it and then Right click on top of the form [Grey Area] to see Context Menu [Multiple Menu items like- Save etc.] Here you will find option to mark this record as Favorite.

Hope it will help, if yes, please mark it Correct Answer.