The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Next Experience, Navigation, and Access ​Task

Go to solution
cynthiadese
Giga Contributor

a month ago

I am trying to complete this task but the system did not automatically log me in as System Administrator as the instructions stated.  How do I get logged in as a System Administrator so that I can complete this task?

0 Helpfuls
  • 1,034 Views
1 ACCEPTED SOLUTION

Go to solution
Nikhil Bajaj9
Tera Sage

a month ago

Hi @cynthiadese ,

 

I guess you impersonated as a different user to complete any task and you have not ended the imperssonation so please end impersonationa dn check again. You will be again in system admin session.

 

If my answer helped you, please mark it- solution accepted. 

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

View solution in original post

0 Helpfuls
7 REPLIES 7

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron

a month ago

Hi @cynthiadese 

Sorry, this is only a half statement. When you say the system didn’t log you in as admin, does that mean you were logged in as a user in the instance? It might be that when you logged in, you went into User Profile and ended the impersonation (if you had already impersonated another user) or share more details.

 

DrAtulGLNG_0-1755840223950.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

4 weeks ago

Hi @cynthiadese 

 

Did my response was not helpful.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Go to solution
elizabethay
Mega Contributor
In response to Dr Atul G- LNG

4 weeks ago

I am in the same situation, can you help me out please.

0 Helpfuls

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron
In response to elizabethay

4 weeks ago

Hi @elizabethay 

You need to impersonate the correct user, but only as a platform user.”

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls