Julie7
ServiceNow Employee
ServiceNow Employee

Maybe you’ve achieved your Certified Implementation Specialist or Certified System Administrator certification and you’re wondering, what should I do next?  Each certification path comes with additional recommended curricula to help you continue in your learning journey. 

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Implementers: Each ServiceNow implementer path will teach you to quickly and successfully deploy ServiceNow products into customer environments, whether you are a new consultant starting your career or a seasoned professional looking to deepen your expertise and differentiate yourself from the competition. Once you’ve taken your exam you may be looking for additional training to continue your learning journey. 

Listed below are paths for additional recommended content for each Implementer certification available for you to choose from.  Links take you to the path on Now Learning detailing recommended content. 

CSM 

Additional Recommended Courses for Customer Service Management (CSM) Implementers 

FSM 

Additional Recommended Courses for Field Service Management (FSM) Implementers 

HRSD 

Additional Recommended Courses for Human Resources Service Delivery (HRSD) Implementers 

ITAM 

Additional Recommended Courses for Hardware Asset Management (HAM) Implementers 

Additional Recommended Courses for Software Asset Management (SAM) Implementers 

ITBM 

Additional Recommended Courses for Application Portfolio Management (APM) Implementers 

Additional Recommended Courses for Project Portfolio Management (PPM) Implementers 

ITOM 

Additional Recommended Courses for Cloud Provisioning and Governance Implementers 

Additional Recommended Courses for Discovery Implementers 

Additional Recommended Courses for Event Management Implementers 

Additional Recommended Courses for Service Mapping Implementers 

ITSM 

Additional Recommended Courses for IT Service Management (ITSM) Implementers 

Platform 

Additional Recommended Content for Service Provider Implementers 

Risk 

Additional Recommended Courses for Risk and Compliance Implementers 

Additional Recommended Courses for Vendor Risk Management Implementers 

Security 

Additional Recommended Courses for Security Incident Response (SIR) Implementers 

Additional Recommended Courses for Vulnerability Response (VR) Implementers 

 

System Administrators: Passing the ServiceNow System Administrator Certification Exam demonstrates mastery of ServiceNow System Administration and certifies that you have the skills and essential knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow platform.  Once you have passed your CSA exam check out the Additional Recommended Courses for ServiceNow Certified System Administrators to continue your development as a Certified Admin! 

 

Developers: If you are on the path to becoming a certified application developer (CAD), you will learn how to create applications by designing application tables, creating and implementing forms, controlling access, and integrating workflows into applications. You will specialize in a product and learn to take full advantage of the Now Platform®. 

The Additional Recommended Courses for Low/Pro-Code Application Developers path details content for Low and Pro-Code developers that want to continue their learning journey. 

 

Application SpecialistsIf you have passed the Performance Analytics Application Specialist exam and have the skills and essential knowledge to perform the configuration, implementation, and maintenance of a ServiceNow Performance Analytics solution, check out Additional Recommended Courses for Performance Analytics (PA) Application Specialists to continue learning!