Now Learning Page keeps reloading

[Surendra Poosa1]

Hello,

I am experiencing an issue where the Now Learning login page keeps on refreshing even after a succssful login. I have tried this in multiple browsers and incognito mode too. 

please let me know if someone faced a similar issue and were able to resolve this.

Thanks in advance

Surendra

[Dr Atul G- LNG]

Hi @Surendra Poosa1 

Adding @Jim Poisson  for support.

[Tanushree Maiti]

Hi @Surendra Poosa1 

My now learning is working fine - yesterday ,today .

• Can you reboot your system and check.
• also ensure your internet connection is fine . check with Wi-Fi, hotspot.

[Juhi Poddar]

Hello @Surendra Poosa1 

ServiceNow Now Learning has been rebranded as ServiceNow University.

Please try logging in through the ServiceNow University portal and check if the issue persists.

If the login page continues to refresh after a successful sign-in, I would recommend clearing your browser cache and cookies for ServiceNow sites and then trying again.

If the issue still persists, please raise a case through the Help Center so the support team can investigate further.

I am not sure whether you'll be able to access the Help Center either, as it is also linked to ServiceNow University authentication.

Hope this helps!

Thank You!

Juhi Poddar

[Jim Poisson]

@Surendra Poosa1 would you mind DMing me the email you're using and I can see if there is anything I can do?