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4 weeks ago - last edited 4 weeks ago
I am encountering a significant technical issue when attempting to access the Now University platform (formerly Now Learning).
Upon successfully logging into my account, the main Now University page enters a state of continuous, involuntary refreshing. This refreshing loop prevents me from effectively navigating the site, accessing content, or interacting with any of the page elements.
I have also attempted to access the "Get Support" page directly, but the same persistent refreshing behavior occurs, making it impossible to submit a formal support request through the intended channel.
The inability to access and navigate the platform is currently preventing me from enrolling in and completing essential ServiceNow training courses. This disruption is a considerable barrier to my professional development goals.
I would greatly appreciate any insights or solutions from the community regarding this specific issue.
Has anyone else experienced this constant page refreshing loop after logging in?
Are there any known workarounds or browser-specific settings that might resolve this problem? (e.g., clearing cache, trying a different browser, etc.)
Thank you in advance for your assistance.
Solved! Go to Solution.
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3 weeks ago
Hi @AshishV
Adding @Jim Poisson , who can check your profile.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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a week ago
@Rosy14 can you DM me the email accounts you are trying? The original one and the new one.
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a week ago
Thank you so much. It is working now.
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Monday
I have similiar issue when I merged 2 accounts, now when im going to now universty that page is just auto reloading, is there ways you can help me? I can share the orignal email and the new one where everything got transfered.
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Monday
Hello, i have similar issue when I did merging of 2 accounts could you help me?
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Tuesday
I have the same issue on now learning page when i did an account merge, could you help me to? where can i DM you?
