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Now University Page Continuously Refreshing

AshishVargh
Tera Contributor

I am encountering a significant technical issue when attempting to access the Now University platform (formerly Now Learning).

Upon successfully logging into my account, the main Now University page enters a state of continuous, involuntary refreshing. This refreshing loop prevents me from effectively navigating the site, accessing content, or interacting with any of the page elements.

I have also attempted to access the "Get Support" page directly, but the same persistent refreshing behavior occurs, making it impossible to submit a formal support request through the intended channel.

The inability to access and navigate the platform is currently preventing me from enrolling in and completing essential ServiceNow training courses. This disruption is a considerable barrier to my professional development goals.

I would greatly appreciate any insights or solutions from the community regarding this specific issue.

  • Has anyone else experienced this constant page refreshing loop after logging in?

  • Are there any known workarounds or browser-specific settings that might resolve this problem? (e.g., clearing cache, trying a different browser, etc.)

Thank you in advance for your assistance.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @AshishVargh 

 

Adding @Jim Poisson , who can check your profile.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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15 REPLIES 15

SupriyaSirse
Tera Contributor

Hi @Jim Poisson ,

 

I am facing the same issue while login, I have to give the delta and facing this challenge. Could you please help here?