Out bound Rest message
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-23-2024 02:09 AM - edited ‎08-23-2024 02:11 AM
Hi all,
I'm facing 1 issue I have created a rest message where 2 http methods 1)post 2)put has been used to create incident and update incident in target instance But I was not able to update incident I'm attaching all required information could you please help
business rule before insert & update
below is the put method details
how to pass sysid of the target incident in end point I have tried getting an error if i add sysid to end point I'm getting this The error message "Method failed: (/api/now/table/incident) with code: 405"
above is the rest message
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-24-2024 10:12 PM
@maheshchokkara Before we go deep into where the issue is.. In a high level, the field name assignment_group is having typo.. please correct that in all the places. and validate other field names. let me know, if it is same result after that. thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-31-2024 02:10 AM
Hi @Karunakaran sorry to delay in response I was OOO last week so coming to this issue not sorted still it is creating not updating