Hi @ChineyeNaoO
Are you referring to PDI? If yes, go to developer.servicenow.com, log in with your profile, and there you’ll find the option to manage the instance password. You should be able to reset it from there.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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