Platform Analytics Dashboard with various tabs disappeared

[Community Alums]

Hi All,

Can anyone help me with the below issue.

A dashboard was created in the Platform Analytics Dashboard with various tabs for Incident, Change, Problem, Knowledge, Request . When we looked at the Dashboard today, all of them got disappeared. can you please help me to find out  what caused it and where to check.

[Dr Atul G- LNG]

Any screenshot mate? @Community Alums 

[VikramKhatri]

Hello @Community Alums - Is the dashboard itself not visible, or are the components within it missing?

It would be helpful if you could share a few more details or a screenshot to better understand the issue.

Regards,

Vikram Khatri.

[BattuLakshmi]

Hi Vikram,

The dashboard is visible, but the tabs have disappeared. The user mentioned that they had previously created and saved the tabs.

Additionally, I have a question - is there a way to check if the dashboard or its tabs were accidentally deleted? If so, how can we restore the dashboard or the deleted tabs?

Thank you!

[VikramKhatri]

Hello @BattuLakshmi - To restore deleted tabs or its widgets you can follow below steps:

1. In the Application Navigator, search for and open System Definition > Deleted Records.
2. Locate the specific tab or dashboard that was deleted (sort by the Deleted Date to find the most recent deletions).
3. Open the deleted record and click the Undelete Record or Restore File button. 

Additionally, if you would like to restore the entire dashboard, you can refer - How to Restore a Dashboard - ServiceNow Community