problem while doing servicenow administration fundamentas at 4.2 lab

21121a3821
Kilo Contributor

‎04-07-2025 04:06 AM

i have created the group HHD Asset Taggers and assigned role and added the following user but the user didnt get the access why

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-07-2025 05:42 AM

Hi @21121a3821 

Are you testing and doing this lab with the correct user impersonation? Try logging out and logging back in. Sometimes, new role assignments require you to log out and log back in for the changes to take effect.

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