Questions about ServiceNow (CSA) Certification Exam & Training

[Ricardo Pizarro]

Hi ServiceNow certification team. I have the following questions about
the ServiceNow Certified System Administrator Certification Exam.

1. What is the total cost of the Online Proctored Exam ?,  and which
are the coming dates available for the exam?

2. I would like to know if you have available online training with an
instructor that can be taken to prepare for the ServiceNow Certified
System Administrator exam?,  If so, what would be the cost? I ask this
because, for example, when I took my ITIL 4 certification with Axelos,
I took online training with an instructor for 3 days. Then,  I
purchased the exam through a voucher. This voucher was valid for 1
year.

Please send me that information. The company I work for could pay for
the costs of the exam and preparation training. I currently have many
badges and training from ServiceNow University.

[Nikhil Bajaj9 · Accepted solution]

Hi @Ricardo Pizarro ,

1. Costing of CSA exam is near $300+ Taxes. for more info check - https://learning.servicenow.com/lxp/en/credentials/cost-of-taking-the-certification-exams?id=kb_arti...

2. You need to create your account on webassessor site and you can schedule your exam on the dates whatever you want. There are 2 ways- online exam or at any center.  Please check these links for details:-

https://learning.servicenow.com/lxp/en/credentials/certified-system-administrator-mainline-exam-blue...

https://www.servicenow.com/services/training-and-certification/journey/#/lessons/qex3AFZAsq2ujJdD5q8...

3. Instructor led class will cost you - $2700 + taxes. More info can be found here:-

https://learning.servicenow.com/lxp/en?id=learning_course_prev&course_id=fbb6cc4847f5dd505cbdaf44846...

If my answer helped you, please mark it- solution accepted so that it will help- future learner's as well.

Regards,

Nikhil Bajaj

[Dr Atul G- LNG · Accepted solution]

Hi @Ricardo Pizarro 

Greetings!!

I am a ServiceNow trainer and happy to share my thoughts on this.

1. What is the total cost of the Online Proctored Exam ?,  and which
are the coming dates available for the exam?

Atul: 

After completing the training, you can book the exam. To book an exam, you need to purchase a voucher. The cost of the voucher is $300 plus taxes, which comes to approximately $354.

Once you have the voucher, log in to Webassessor to check the available dates. For the CSA exam, dates are usually plentiful, but availability depends on your region.

For an online exam, you can typically choose almost any time that suits you.

2. I would like to know if you have available online training with an
instructor that can be taken to prepare for the ServiceNow Certified
System Administrator exam?,  If so, what would be the cost? I ask this
because, for example, when I took my ITIL 4 certification with Axelos,
I took online training with an instructor for 3 days. Then,  I
purchased the exam through a voucher. This voucher was valid for 1
year.

Atul: 

Here, online training means the On-Demand course. The On-Demand course costs approximately $300, but there is no instructor-led course delivered online. When it is instructor-led, it is always in-person, not online.

The cost for Instructor-Led Training (ILT) is $2,700, which also covers the cost of the exam. However, I prefer the On-Demand course on Now Learning, where you can complete the training at your own pace.

The validity of the exam voucher — whether from On-Demand or ILT — is 1 year.

[Nikhil Bajaj9 · Accepted solution]

Hi @Ricardo Pizarro ,

1. Costing of CSA exam is near $300+ Taxes. for more info check - https://learning.servicenow.com/lxp/en/credentials/cost-of-taking-the-certification-exams?id=kb_arti...

2. You need to create your account on webassessor site and you can schedule your exam on the dates whatever you want. There are 2 ways- online exam or at any center.  Please check these links for details:-

https://learning.servicenow.com/lxp/en/credentials/certified-system-administrator-mainline-exam-blue...

https://www.servicenow.com/services/training-and-certification/journey/#/lessons/qex3AFZAsq2ujJdD5q8...

3. Instructor led class will cost you - $2700 + taxes. More info can be found here:-

https://learning.servicenow.com/lxp/en?id=learning_course_prev&course_id=fbb6cc4847f5dd505cbdaf44846...

If my answer helped you, please mark it- solution accepted so that it will help- future learner's as well.

Regards,

Nikhil Bajaj

[Dr Atul G- LNG · Accepted solution]

Hi @Ricardo Pizarro 

Greetings!!

I am a ServiceNow trainer and happy to share my thoughts on this.

1. What is the total cost of the Online Proctored Exam ?,  and which
are the coming dates available for the exam?

Atul: 

After completing the training, you can book the exam. To book an exam, you need to purchase a voucher. The cost of the voucher is $300 plus taxes, which comes to approximately $354.

Once you have the voucher, log in to Webassessor to check the available dates. For the CSA exam, dates are usually plentiful, but availability depends on your region.

For an online exam, you can typically choose almost any time that suits you.

2. I would like to know if you have available online training with an
instructor that can be taken to prepare for the ServiceNow Certified
System Administrator exam?,  If so, what would be the cost? I ask this
because, for example, when I took my ITIL 4 certification with Axelos,
I took online training with an instructor for 3 days. Then,  I
purchased the exam through a voucher. This voucher was valid for 1
year.

Atul: 

Here, online training means the On-Demand course. The On-Demand course costs approximately $300, but there is no instructor-led course delivered online. When it is instructor-led, it is always in-person, not online.

The cost for Instructor-Led Training (ILT) is $2,700, which also covers the cost of the exam. However, I prefer the On-Demand course on Now Learning, where you can complete the training at your own pace.

The validity of the exam voucher — whether from On-Demand or ILT — is 1 year.

[rajumunta · Accepted solution]

A small correction. All On-Demand (self paced) courses are now free. Instructors led courses are not free and cost anywhere from $2200 to $2700 or more depending on the course. If you go with Self paced On Demand courses then you just need to pay for the actual Certification exam cost only which is $300+ taxes as mentioned by Dr.Atul and Nikhil