ServiceNow Administration Advanced knowledge base

Brandon J
Tera Contributor

Where are the lab files for this course located? The E-book in inkling references a knowledge base but this is only mentioned the first time in lab 1.1. I haven't seen any mention of where to download the files on the course page or the book itself. I need to paste the script in lab 1.2 but there's just a picture that says "Check the KB for text". Did i miss a step somewhere? 

1 ACCEPTED SOLUTION

PaulSylo
Tera Sage
Tera Sage

Hi @Brandon J - you have all these scripts and information regarding your lab lesson in Knowledge Base. Go to the knowledge base and search for the knowledge article and there you will find these codes and lessons as attachments in that Lab instance,

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

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3 REPLIES 3

PaulSylo
Tera Sage
Tera Sage

Hi @Brandon J - you have all these scripts and information regarding your lab lesson in Knowledge Base. Go to the knowledge base and search for the knowledge article and there you will find these codes and lessons as attachments in that Lab instance,

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

dillonmclau
Tera Contributor

I am new to the platform. How do I go to this knowledge base?

HI @dillonmclau - Welcome to the ServiceNow Platform. What i meant here is the knowledge base which comes with your Lab instance, if you are using a lab ServiceNow instance, you will be having access to knowledge base. can you tell me what you are looking for , i can help you ?

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !