Regarding Servicenow csa certification suspension
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‎06-06-2025 06:13 AM
"Dear servicenow community,
I'm writing to request a review of my exam suspension due to alleged proctoring issues. Despite following guidelines, my exam was suspended. I'd appreciate it if you could review the video footage again and provide specific details about the alleged infractions. from my side there is no issue you can check the video completely, I left with 13 or 12 questions.please try to reconsider it and reschedule the exam.
Thank you,
Amith kumar
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‎06-06-2025 06:16 AM
No one in the community can help you with this. The exam has been suspended, possibly because the proctor noticed unauthorized activity. It might not be the case, but if the system detects something suspicious, it will suspend the exam. So, it’s better to reach out to the Now Learning Help Center for assistance.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎06-06-2025 06:30 AM
Yes, agree with Dr Atul. Community forum is not the right place for your request. You can reach out through Help Center by creating a case (Credentials Category and Certification Exam Sub Category) with the necessary details of the exam.
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‎06-06-2025 06:37 AM
can you mention necessary details ?
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‎06-06-2025 07:08 AM
I mean the date & time of the exam, exam name and your issue or the request inquiring or requesting reconsideration or review of the video to verify further.
