Request to change my name in webassessor and reschedule my Exam

Prasanta Kumar
Kilo Contributor

Hello ,

I had scheduled for CSA exam and when i reached the center they didnot allow me for the exam as there was a mismatch in my name.In webassessor account my middle name became first name and hence there is a mismatch between the webassessor account and the the name which i have in my ID proof..When i tried to update my name in webassessor  its not allowing me as its disabled.

Now when i am trying to reschedule the exam in webassessor ,it is asking to pay some amount.

Could you please help me understand the next steps.

Any Feedback/Response is highly Appreciated !!!!

Regards,

Prasanta 

25 REPLIES 25

Prasanta Kumar
Kilo Contributor

Hello Asif,

 

I have sent multiple emails and  no reply/response yet and its almost 10 days now.

Any other/alternate way?

Pinjari Basheer
Tera Contributor

bro your issue resolved or not now i am facing the same issue

Valere Cheudjo
Tera Contributor

@Prasanta Kumar 
Hello Dear,

I'm facing the same issue, please how did you get to solve yours?
Thanks

Flemy Gido
Tera Contributor

Hi,

Me too facing the same issue, please let me know the process to resolve it

 

Pinjari Basheer
Tera Contributor

contact your employeer i mean your company they can solve your issue