Retirement of CIS- APM and CPG certifications

[Sathish Kumar S]

Dear Community,

The CIS-APM and CIS-CPG courses and certification exams will be retired on June 30, 2025. Please refer to the NowLearning article below for detailed information.

👉Retirement of CIS- APM and CPG certifications and courses FAQ 

Certification Related FAQ

Question	Answer
What certifications are being retired?	Certified Implementation Specialist - Application Portfolio Management (CIS – APM) Certified Implementation Specialist - Cloud Provisioning and Governance (CIS – CPG)
When are the certifications being retired?	The Certified Implementation Specialist Application Portfolio Management and Cloud Provisioning and Governance certifications will retire on June 30, 2025.
Why are these certifications being retired?	ServiceNow’s Credentialing Program validates real-world knowledge, skills, and capabilities on ServiceNow products. As products evolve the training, exams, and credentials offered must align.
If I hold the APM or CPG certification, do I have to take the delta exam?	Yes, to maintain your certification, you must complete the Xanadu delta exams during the delta window beginning January 15, 2025, through April 15, 2025. If you do not complete the delta exam your certification will expire. For instructions on how to complete your delat, refer to Completing your delta exam.
If I hold the APM or CPG certification, do I have to pay the 2024 Certification Maintenance Program fee?	Yes, to maintain your certification, you must pay the 2024 Certification Maintenance Program (CMP) fee during the CMP window beginning January 15, 2025, through April 15, 2025. If you do not pay the fee your certification will expire. After June 30, 2025, you will no longer be assessed the CMP fee if the only certifications you hold are APM or CPG. For more information refer to Certification Maintenance Program (CMP) FAQ.
What if I have an appointment scheduled to take the APM and/or CPG exam?	Exams will be offered until June 30, 2025. Successful completions of the exams until then will award the certification achievement. On June 30, 2025, the achievement will no longer be a current achievement.
I purchased a voucher for the APM or CPG exam, can I get a refund?	There will be no refunds for previously purchased vouchers. You have until June 30, 2025, to register and complete the exam. For more information, refer to the ServiceNow Terms & Conditions.
Are there replacement certifications available?	The Enterprise Architecture Delivery Accreditation will be available in Now Learning on January 15, 2025.
When is the last day to purchase a voucher?	Voucher purchases will be available in Now Learning until June 30, 2025; however, it is not recommended that you wait until the final date as you will need to schedule the exam.  IMPORTANT: There are no refunds on voucher purchases. It is highly recommended that if you want to complete the exam and earn the certification that you do so well in advance of final day.
What is the last day that I can complete the exam?	To complete the exam, you must register for an appointment in Webassessor. If there is availability the exam can be completed on or before June 30, 2025. IMPORTANT: If you wait until the final day to complete the exam and earn the certification your certification will no longer be active on July 1, 2025. It is recommended that you complete the exam as soon as possible.
What happens if I fail the exam attempt?	If you fail an exam attempt, you will be able to reschedule and retake the exam up until June 30. 2025. Should you fail the exams on the final day, June 30, 2025, you will not be able to schedule a retake. Review the Credentialing Program Guide for information on how to reschedule and our retake policies.
What is the difference between the retiring certifications and the new accreditations?	Mainline Certifications are high stakes proctored exams and require ongoing maintenance. Accreditations are non-proctored and have no maintenance.
I passed my AMP and CPG after completing the older courses, I'm unsure what this means for my job.  Do I have to take the new courses?	No, please continue taking any delta exams prior to June 30, 2025, to maintain your certifications. Completion of the new courses is your choice.

#CIS-APM #APM #CPG #CIS-CPG

[Nikhil Bajaj9]

Thanks for sharing