Seeking for eBook resources for both ITSM Foundation & Implementation

[Thant1]

Hi all, 

I am currently walking on the CIS-ITSM Certification journey. Along the way, managed to download the ITSM Implementation ebook in my VitalSource Bookshelf. Unfortunately, it was gone after redeemed the SNow Fundamental on Demand ebook. I have tried several ways to retrieve it from my Bookshelf but all in vain. Would like to seek your advice or any suggestions on how I can download those ebooks or possible to share them with me as essential as part of the exam. 

• IT Service Management (ITSM) Fundamentals On Demand
• IT Service Management (ITSM) Implementation On Demand

Many thanks!!

Regards,

Thant

[Dr Atul G- LNG]

Hi @Thant1 

Greetings!

To get the ebooks, you need to complete the required training from Now Learning and post that you will get a redemption code for bokshelf . Go to website and redeem that.

Also as far i remember validity for these books are 1 year only.

[Thant1]

Hi Atul G,

Thanks for your reply and appreciate the advice. Yeah, I have completed the required training for both on-demand courses for ITSM Foundation and Implementation but I have nowhere to find the redemption code.

As you can see in the screenshots below, the redemption code is already provided in SN Administration Foundation course (paid course) whereas there are no redemption codes provided in both Fundamentals and Implementation (free course). I doubt it, is there a way to download the ebook for the free course if no redemption code is provided? But interestingly, I can download the Implementation Course in my VirtalSource Bookshelf. 😞

Please provide any comments if you have any ideas to download the ebook for the Fundamental course. Please do let me know what would be the best reading resources for me to prepare before sitting for the CIS-ITSM exam.

Thanks and regards,

Thant  

Thanks!

[Dr Atul G- LNG]

Hi @Thant1 

Greetings!!

What my experience say, due to redistribution or copying these books are not allowed to download on desktop. We can read these book via Virtual App( you mentioned) but download. 

I know its tough to read but that is the only solution.