Service Delivery (HRSD) Fundamentals On Demand
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03-25-2025 10:02 AM
Hi guys,
This course is to have some lab exercises, but, I cannot find anywhere where to get the details of the activities for the labs.
It says:
Appreciate your help.
Thanks
Nina
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03-26-2025 03:41 AM - edited 03-26-2025 03:41 AM
Thank you all for your reply.
You all mentioned going to the ebook but in the ebook it just indicates the very first image I posted at the beginning and it says I need to go to my instance. When I am in my instance it should be in the Knowledge base as @Dr Atul G- LNG indicates. I can see some documents that can be downloaded there but there is none that is related to the lab work at all (see attached image).
And that leads to my following question: if there is no task description for the lab, who do I address this question to ?
Thanks
Nina
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03-26-2025 03:45 AM
Hi @NinaJ
If you look at the screenshot you shared, it just says to download the labs. I'm sure if you move to the next task, this task will get auto-validated because there is no mechanism for the system to check whether you downloaded the labs or not. These labs will be used in greater detail in the next 2–3 tasks.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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