Service Delivery (HRSD) Fundamentals On Demand

NinaJ
Giga Contributor

Hi guys,

This course is to have some lab exercises, but, I cannot find anywhere where to get the details of the activities for the labs.

It says: 

 

Complete Lab.png

 

Appreciate your help.

Thanks

Nina

 

 

 

6 REPLIES 6

NinaJ
Giga Contributor

Thank you all for your reply.

You all mentioned going to the ebook but in the ebook it just indicates the very first image I posted at the beginning and it says I need to go to my instance.  When I am in my instance it should be in the Knowledge base as @Dr Atul G- LNG  indicates.  I can see some documents that can be downloaded there but there is none that is related to the lab work at all (see attached image). 

Missing lab task.png

And that leads to my following question: if there is no task description for the lab, who do I address this question to ?

 

Thanks

Nina

 

Hi @NinaJ 

 

If you look at the screenshot you shared, it just says to download the labs. I'm sure if you move to the next task, this task will get auto-validated because there is no mechanism for the system to check whether you downloaded the labs or not. These labs will be used in greater detail in the next 2–3 tasks.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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