ServiceNow Administration Fundamentals On Demand Lab 5.1 "Cloud Dimensions" Company Is Missing

[Swilliamson16]

I have just begun lab 5.1 and have not had any other issues with any of the previous labs. First direction for lab 5.1 is:

Define primary company as Cloud Dimensions

1. As System Administrator, navigate to All > User Administration > Companies.
2. Configure the List Layout to add the Primary column to the list view.
3. Filter on Primary is true.
4. Verify Cloud Dimensions is listed.

However, when I follow these steps the only thing that populates is a record titled "Your name here"

What am I missing?

[Dr Atul G- LNG]

Hi @Swilliamson16 

make sure you have all click once to see all companies.

[Swilliamson16]

Hello. Yes this is done but the company still does not appear.

[Dr Atul G- LNG]

Look like its data issue in your instance, try to refresh it again.

[Swilliamson16]

I've refreshed and terminated and restarted my lab instance as well. I have followed all of the previous lab steps 100% with no errors. Not sure why this one does not produce the correct information.