Servicenow AI - What Certifications has to do ?

[GundlapalliV]

Hi there, I am a student who is currently in my CSA & CAD Path. After Completion of that I want to learn more about Servicenow AI Features like mastering "Now Assist", "Agentic AI Workflows" etc. The Biggest Confusion I got is "What Courses, Certifications should I do ?" . I have done some research on it but I thought it will be good if I ask the community.

Thank you.  

[Dr Atul G- LNG]

Hi @GundlapalliV 

There is no certification specifically for AI in Now Learning. However, there are a number of courses you can take to learn AI in ServiceNow.

https://learning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=AI&spa=1&facetFilters=_sn_lxp_co...

[Tanushree Maiti]

Hi @GundlapalliV 

Check this list : Search by Now Assist or Agentic -> what are different micro-certification/ bootcamp Accreditation available -> Do it.

Consolidated, Full & up-to-date ServiceNow Certification List (2026)