Servicenow CAD certification 2024
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07-01-2024 10:45 AM
Hi Everyone... Please help with my query and suggest your opinions.
I have completed my course and written my CAD certification exam on March 06, 2024 (through my company partner portal). In my nowlearning profile CAD certification is showing that Expired. After completion of my CAD exam there is no delta exams happened, within 3 months how it will be expired, approximate time is 1 year right.
After my observation in nowlearning portal, they increased the course fee 300$ to 500$ (when i have taken it is 300$), Servicenow expired my Certification.
And the course which i have taken is showing as expired.
Now new CAD course showing the fee is 500$ in nowlearning portal, and showing course completed on march 1, 2024.
They need to take new course fees 500$ from the users who are taking the course newly, for already completed persons they don't charge right ? Because of these new course changes they can't make the certificates expire right??
Please help anyone and suggest me... do i need to retake the course and CAD exam (or) servicenow will they make my certificate ACTIVE defaultly or not(Because it is their mistake only right).

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07-03-2024 11:30 AM
Delta exams will be for Xanadu, not Washington DC. So in that case you do need to wait a bit longer. Current exams are still on Vancouver, end of this month on Washington DC.
Good luck!
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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07-03-2024 11:36 AM
Thanks for the information Mark.👍