Resolved! Delay in Flow Action Execution After Wait Timer
I have a flow where I have a wait, but the next action in the flow starts 4 minutes later. Why is this happening?"
Forum Posts
Resolved! CSA VOUCHER
I've completed the servicenow fundamental course which was $500 to get the voucher, it says eligible for voucher but I don't see anything under voucher tab, where I can find the voucher, plz help, I need to book my exam.
I want to cancel the exam and reuse the voucher again
Hi, Can we cancel the scheduled exam and reuse the voucher again. As I want to deactivate one webassessor account, I want to cancel the exam and reuse the voucher again. Please let me know is it possible. Thanks, Revathi
Automatically route an incident to the AWA queue corresponding to the current assignment group
When an incident is created or updated, the system should identify the assignment_group of the incident and It should ensure that the incident is automatically linked to the AWA queue corresponding to that group.Agents in that assignment_group Should...
Resolved! CSA exam
Hi all, Can you please le me know if the pre-requist for the CSA exam, wondering if I can schedule the exam directly.Thnx
CSA Exam
Hello,I am taking my CSA Exam for my very first time. Anyone have a good practice guide or study guide that best help them prep for the exam?
Before Query Business Rule to restrict access
Can someone please help me with a query business rule to achieve this requirement? Vendors should only be able to see records actively assigned to them via their group. All help is greatly appreciated.
Forms Task
Hello, I'm a first-time user in the course work simulator. I followed the instructions provided for the "Forms Task" simulator. I received the following failed attempts. I selected the caller ID as Abraham Lincoln since the "caller ID" was not listed...
Prerequisite for Certification?
I started working on Customer Service Management certification exam. Is the ServiceNow Administration Fundamentals/CSA a required prerequisite for the certification?
Resolved! Doubts on exam retake
hi everyone,i took the CSA exam(Washington version) on 4th Jan 2025. as i failed on that exam i want to retake it.but the exams on the Washington version last date is over (7th jan 2025).the next version exams will be on the xanadu and the registrati...
Resolved! HELP: Certified System Administrator Voucher (Expires)
Hi All, I am facing an issue with the "Certified System Administrator Voucher" where I am not able to claim (Expires Tomorrow it due to 2 things. I started new in ServiceNow Jan 2024. At the time I did the know learning training path. I was told to ...
Delta exam 2025
Hi ,I would like to check anyone has taken delta exam for CSA(Certified ServiceNow administrator) and ITSM for 2025 , Pls can you share the question if anyone completed. Thanks in advance Regards ,
NL resource to study Currency, Prices, FX Currency, Conversion Rates from scratch
Could anyone help me finding a good training resource to learn about Currency, Prices, FX Currency, Conversion Rates from scratch? (not related to a particular ServiceNow product).I went through the product documentation but I am still lost. I would ...
Resolved! Problems with lab exercise SPM Implementation course
I'm working on the lab SPM Financials configurations Lab 2.1 where I'm stuck on the Story - STRY020102As a theme park manager, I want the labor costs to be automatically broken downby the values of an attribute called Cost Category, which is selected...
PSDS Essentials Lab Question
Hi all,I'm doing the Lab 1 exercise of Public Sector Digital Services Essential course. I've followed all the steps one by one. However, at the end of Lab 1, I still can't see the Constituent Information tab after I've created a new interaction and s...
