Dear Community, The CIS-APM and CIS-CPG courses and certification exams will be retired on June 30, 2025. Please refer to the NowLearning article below for detailed information. Retirement of CIS- APM and CPG certifications and courses FAQ Certifica...
Greetings,I'm looking for on-demand training for basic user (without administrative access), looking to create reports, dashboards, and utilize ServiceNow features effectively (create better incidents, features, etc). Could someone please recommend a...
I am working on the Course Introduction to App Engine Studio for Citizen Developers . I am trying to open my instance to complete the lab work, Each time I open it page says "502 Bad Gateway" What does this mean and how can I fix this issue?
Hi everyone ,I'm stuck on Task2, specifically at step3 when i build a filter and run the list of open incidents to show those where the "Assigned to" field is empty and "Assignment Group" is Service Desk i don't get any data, this is because i previo...
How long does a micro certification last? Is it recognized by companies?
I am a project manager and have worked in the IT area for around 19 years. I got my PMP in 2008 and since then, I have been managing projects in the area of applications in several companies. My question is: How can an experienced manager accelerat...
I'm trying to use learning credits for on-demand courses. My employer is a HIWAVE customer, so I'm told that to connect my account to my employer and utilize learning credits, I need to follow the steps in this KBA https://training.service-now.com/kb...
Hello, I'm trying to get my first certification in the ServiceNow regime, but i have severe troubles doing so.I the "Flow Designer: Introduction" course, lesson 3 of 5: "Accessing Flow Designer" i follow the instructions in the instance provided to m...
I am doing the Workflow training via GitHub NeedIt process. I have carefully followed the instructions 3 times and each time when I get to the Create Branch instructions (linked page below) the only available Box to create the branch is the Branch N...
Hi,I can see the instructor class training costs 2700$. I am also unable to book the CAD exam without completing the training. Could you let me know if I can write a direct exam paying 300 $?
Hi, I'm having an issue getting Task 2 to validate. I believe I have followed all of the instructions given below, but I cannot get it to validate: Question 3 on the task if giving a no record error and have tried to restart my system over and over a...
Hello I'm unable to validate my task. I agree its not mentioned anywhere that we need to select the 10 Critical priority task given in the picture, However when I try to put the status of other critical ones to closed it is giving me error :
Hello, I am trying to sign up for an instructor led course that is scheduled for this Wednesday September 18 to 20. It gives me an option to join a waitlist, but I can't pay for it to confirm. When I look at the details it does say there is one more ...
This video, Employee Center Pro Implementation Tips and Tricks, is not closed captioned. Is it possible to get a full transcript? Thank you.
For taking CIS CSM main line exam, ServiceNow 2 days training is mandatory? I cannot register for an exam from webassessor? Or it won't let me do it?
