ServiceNow NextGen Application

KingsleyO · ‎07-08-2024

Hello everyone,

I received this email and I don’t really understand it. Can someone please explain to me and which option will I pick. Thank you

Dr Atul G- LNG · ‎07-08-2024

Hi @KingsleyO

This is auto email, when now learning team provided you solution. if you think the solution provided by team works for you please accept else reject and what more information you need please add in rejection comments.

Once you accept, the case will moved to close state and cant be reopen. if no response in 5 days, case will auto close.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Satishkumar B · ‎07-08-2024

Hi @KingsleyO

You received an auto-generated email from ServiceNow regarding the case you raised. Here are your options:

Accept Solution: If you agree with the proposed solution and it resolves your issue.
Reject Solution: If you are not satisfied with the proposed solution or have questions.
Give Feedback: If you want to provide comments or more information.

You have 5 days to take action before the case may be closed automatically. Choose the option that best fits your situation.

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Please consider marking my reply as Helpful👍 and/or Accept Solution☑️, if applicable. Thanks!