ServiceNow training videos / ppts
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‎08-24-2012 07:06 AM
Hi,
i recently started working on ServiceNow and a new to it. Can somebody please provide me few links to ServiceNow training videos / ppts apart from the link below since i already gone through that:
http://community.servicenow.com/learning-center
Do i need to be a JavaScript expert to work on ServiceNow implementation, configuration and customization? and why?
Thanks in advance!!!
Regards,
GG

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‎11-27-2012 07:23 AM
I too am new to SN. There's great info on the SN wiki site but I'm looking for material that I would get as if I were in a classroom setting.
What would be a great start is a 'Service Now for dummies' manual. Not to say that we are a bunch of dummies huddled around a computer, but a basic intro to SN and then gradually transition to admin, developer, and ITIL training.
SN appears to be a great tool; all the pieces are a little overwhelming-